Digital Technologies and the Changing Journalism Cultures in Zimbabwe: Examining the Lived Experiences of Journalists Covering the COVID-19 Pandemic

Abstract

New Information and Communication Technologies (NICTs) are transforming newsmaking practices and journalistic cultures across the globe. Although factors such as lack of Internet access and prohibitive costs are constraining the adoption of these interactive digital technologies in most African countries, journalists are creatively appropriating these digital tools in their everyday professional work. Informed by the concept of journalism culture and the social constructionist approach to technology, this article examines the lived experiences of Zimbabwean journalists covering the novel coronavirus disease (COVID-19). Drawing upon the first-hand accounts of 21 journalists covering this pandemic, this study explores the adoption and appropriation of digital technologies in their newsmaking practices. Despite challenges of resources such as finances, internet access and lack of protective gear, Zimbabwean journalists increasingly relied on interactive digital tools such as WhatsApp and Twitter to generate story ideas, conduct diary meetings, and for virtual sourcing.