Abstract
The specific attributes of agrifood supply chains, along with their importance for the economy and society, have led to an increased interest in the parameters that enhance their effectiveness. Recently, numerous digital tools aimed at improving supply chain effectiveness have been developed. The majority of existing research focuses on optimizing individual processes rather than the overall growth of a food supply chain. This study aims to identify the stages of the information systems planning (ISP) process that affect the success of developing a strategic decision support system (DSS) for improving the decision-making process in the agrifood supply chains. Data were collected from 66 IT executives from Greek small and medium-sized enterprises (SMEs) in the agrifood sector and analyzed using regression analysis. The results revealed that situation analysis is the only stage of ISP that predicts ISP success. These findings can assist managers in appreciating the critical role of ISP for improving the performance of agrifood supply chain operations. Implementing the most appropriate information systems (IS) and digital tools results in increased competitive advantage, cost savings, and increased customer value.
Highlights
Accepted: 26 December 2021In the recent complex environment, firms must examine how to enhance the sustainability and performance of their supply chains
The results of this study indicate that executives in Small and medium-sized enterprises (SMEs) that operate within the agrifood sector associate situation analysis with the success of information systems planning (ISP)
This paper has examined the stages of the ISP process that influence the successful development of strategic decision support system (DSS) models which provide guidelines for effective decision making in the agrifood industry’s supply chain
Summary
Accepted: 26 December 2021In the recent complex environment, firms must examine how to enhance the sustainability and performance of their supply chains. Digital tools can be used as they allow companies to share inventory and capacity plans, forecasts, financial data, databases, and data about products which improve the performance of supply chains. The use of digital tools help firms to become an important part of the supply chain as intermediaries or online e-marketplaces [1,2,3,4,5,6]. Small and medium-sized enterprises (SMEs) that operate in the agrifood sector must operate in a new and complicated technological environment. This challenge requires increased complexity and radical shifting. These circumstances may influence several business processes reduce their capacity to anticipate environmental uncertainty
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