Abstract
Human is the key resource of the organization, and proper human resources management, manifested primarily by matching knowledge, skills and attitudes of employees to the strategic goals of the company should lead to their transformation into human capital and the synergy effect of combining the qualities and strengths of employees intensifying the frequency of the innovative concepts. The main purpose of the article is to present the results of research conducted on a sample of 70 enterprises regarding the analysis of the extent of enterprises’ use of the potential accumulated within human capital to improve the implemented processes, including quality management. The research covered issues related to the impact of the functioning of the human resources management system on the company efficiency, the main factors supporting and hindering the functioning of this system, as well as problems and difficulties occurring both at the stage of implementing the system and its subsequent operation. The basic research tool was a questionnaire consisting of 23 questions of a closed nature supported by interviews conducted with representatives of the management. The article also includes a literature review on selected aspects of shaping and managing human capital and increasing the professional potential of employees as a result of systemic management of their competences.
Highlights
According to modern management theories [1], the reality in which enterprises operate is characterized by such statements as: enterprises need people, intellectual advantage determines the competitive advantage, employees are mobile, and their relationship with the enterprise is not long-term, employees expect to meet diverse needs
Motivated people are able to use their knowledge and experience to actively participate in the process of achieving the goals of the company as an important source of building market advantage [2]
According to contemporary theories in the area of organization and employment, people are a key resource of enterprises
Summary
According to modern management theories [1], the reality in which enterprises operate is characterized by such statements as: enterprises need people, intellectual advantage (including human capital) determines the competitive advantage, employees are mobile, and their relationship with the enterprise is not long-term, employees expect to meet diverse needs. Motivated people are able to use their knowledge and experience to actively participate in the process of achieving the goals of the company as an important source of building market advantage [2]. In this context, it is important to treat all employees as a source of potential opportunities and to make them aware of their strengths and weaknesses, indicating the areas in which their work will be the most valuable for the company [3]. © The Authors, published by EDP Sciences
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