Development of a Key Performance Indicators System in Urban Planning by Utilizing the Logic Model

Abstract

This study proposes the methodology and process to develop a Key Performance Indicators (KPIs) system in urban planning by utilizing the logic model. Firstly, the study introduces the role of KPIs in urban planning for measuring the performance of the whole planning process, and the logic model as a powerful tool for selecting KPIs, as well as the ability to apply it in urban planning issues. Secondly, methodologies are given, including: building a KPIs system from the logic model’s components, data collection for KPIs, and data analysis. Thirdly, the case of the Hanoi master plan is presented, to investigate how the logic model works for KPIs development. The process of the logic model application includes: identification of planning policies; zoning Hanoi for the simulation of the policies’ effects; utilizing the logic model for selecting KPIs; analysis of logical linkage between the logic model’s components; and Hanoi urban data availability for KPIs.