Abstract
The National electronic Library for Health (NeLH) is a service for health professionals working in the National Health Service (NHS) in England. The NeLH offers health professionals access to high quality accredited sources of evidence and know-how, with the aim of facilitating decision-making. The service, currently running as a pilot, is working to secure long-term funding and was scheduled to re-launch as a full service in early 2003. This article considers some of the issues involved in developing, delivering, and managing the service since its initial launch in November 2000. Partnerships have been developed with other knowledge services, in particular with NHS librarians, to encourage the integration of local and national knowledge resources. Support for librarians has been created, in the form of a Librarian Portal and a Librarian Development Programme. An area where this partnership approach has been particularly important relates to promotion and publicity, which is discussed in some detail.
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