Abstract
The purpose of this study is to examine the determinants of behavioral intentions to use of mobile health (m-Health) applications in Jordan through examining the mediating role of perceived trust and its influence on the behavioral intention to use such applications. A conceptual model was developed based on the extant literature. A questionnaire survey was administered to a convenient sample of 318. Data was analyzed using smart PLS 3. The findings suggest that patients’ behavioral intentions to use m-Health applications are positively affected by perceived ease of use, perceived security, social influence and perceived trust of these applications. Perceived Trust was also found to mediate the relationship between these factors and the behavioral intention. Discussion, conclusions, implications, research limitations and areas for future research are also provided.
Highlights
Since the introduction of mobile technology in the 1950s, the world has witnessed an accelerated growth of the demand for this technology and since the 1990s the demand has exploded (Dunnewijk Hulten, 2007; Al-Hazmi, 2021; Bolarinwa, 2015)
The purpose of this study is to examine the determinants of behavioral intentions to use of mobile health (m-Health) applications in Jordan through examining the mediating role of perceived trust and its influence on the behavioral intention to use such applications
The findings suggest that patients’ behavioral intentions to use m-Health applications are positively affected by perceived ease of use, perceived security, social influence and perceived trust of these applications
Summary
Since the introduction of mobile technology in the 1950s, the world has witnessed an accelerated growth of the demand for this technology and since the 1990s the demand has exploded (Dunnewijk Hulten, 2007; Al-Hazmi, 2021; Bolarinwa, 2015). Recent statistics reveal that the number of smartphone users are projected to be 5 billion by 2025 and the average number of daily touches is a staggering 2617 times with more than 500 minutes of usage per day (Carmi et al, 2020) With this excessive use, smartphones are being used beyond convenience, entertainment and fun to a variety of purposes with just a swipe of a finger or a touch of a button, ranging from browsing the internet to watching news, online banking, online learning and training, online shopping and most recently mobile Health care (m-health). The idea of m-Health was first introduced in 2000 under the term of “Unwired e-med” (Laxminarayan and Istepanian, 2000; Meshram et al, 2020) referring to the advancements of telemedicine services from desktop platforms to wireless and mobile platforms (Tachakra et al, 2003) Since this field has witnessed tremendous growth supported by the vast technological advancements in smartphones, wearable and portable devices, mobile communication, satellite communication, cellular systems and cloud-
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