Designing a Quantum Management Model for Organizational Learning Through a Systematic Approach to Grounded Theory: A Case Study of the Zahedan University of Medical Sciences

Abstract

Background: The quantum theory has been developed so much so that its principles and concepts have been used as a paradigm in other disciplines, including management science, especially in the management of educational organizations. Universities need to restructure their management methods to succeed in dealing with issues and to be consistent with the higher education system in other successful countries. Objectives: The present study aimed at designing a quantum management model for organizational learning through a systematic grounded theory approach in the Zahedan University of Medical Sciences in 2019. Methods: In this qualitative study, the methods and techniques of interpretation were used to understand the phenomena from the participants’ point of view and in their particular institutional and social context. The interview was conducted with 19 people from the statistical population, including faculty members and managers of the Zahedan University of Medical Sciences, who actively participated in research and management. The data collection occurred through snowball sampling until data saturation. The information analysis process was based on three stages: open coding (creating concepts and categories), axial coding (identifying axial category, causal conditions, confounding conditions, contexts, strategies, and outcomes conditions), and selective coding (creating theory), which eventually led to the presentation of the final research model in the form of a central coding paradigm. Results: In this study, data are not expressed as numbers, but are presented as words and sentences to identify and understand people’s experiences of events in a particular context. Finally, the final model of research was presented as an axial coding paradigm resulting in six themes, of which causal conditions with six categories. Conclusions: Quantum management can be used in organizational learning at the Zahedan University of Medical Sciences and to achieve the desired goals by implementing the designed and presented model in this study.