Abstract

The article aims to review existing issues and look for novel ways of human-computer digital systems design and interaction. Such interaction takes place, as a rule, through an appropriate interface, which can be mechanical, digital, analog, with a touch screen, etc. For the end user of the relevant application or system, it is important how this interaction process will be implemented, presented, and programmed. That is, what controls, actions for interaction, and feedback mechanisms from the system to the user will be available. The research methods are based on the main methodologies of design and analysis of digital products with an emphasis on user experience, research of user requirements, the context of application use, and the presentation of the menu of interaction with a digital service. The article presents the results of a detailed description and modeling of the main process of user interaction with the feedback system (cyclic process). The context of using the application, the main desires and goals of the user when interacting, as well as the types of available options for interacting with the interactive system are taken into account. The seven-step process of user interaction presented in the paper includes functions, data, software systems and modules, appropriate software and hardware architecture, and methods of internal communication between cycle functions. A process of interactive interaction has been developed, which describes the full cycle from the beginning to the end of the user's work with any digital, analog, computing device, application, or service. This process can be used by designers, software developers, and scientists/researchers at the stage of planning a new interactive system or to improve an existing one.

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