Abstract
Objective: Emergency services provide the best quality of life in the shortest time and lowest cost by decreasing hospital-stay, the number of unnecessary diagnostic proce- dures and hospitalizations. In this study we aimed to sur- vey acute and chronic cases under treatment in pediatric emergency services between 01.06.2008 and 30.11.2008 in terms of demographic features and evaluate the effective- ness of pediatric emergency services. Methods: The patients were evaluated retrospectively. The data obtained were evaluated using Descriptive Statistics in the SPSS 12.0 for Windows program, Results: Between 06.01. 2008 and 11.30.2008, 41.039 patients referred to our hospital’s pediatric emergency service. Among applicants 39,332 cases were out patients,and 1,707 cases were treated in the observation unit of the pediatric emergency service. Among 1,707 patients who were observed, 1276 of them were discharged,and 430 (3.5 %) patients were hospitalized. When we analyzed 1,707 cases, we obtained the following results: males (n= 903 cases; 52.9 %), females (n=804: 47.1 %); acute episodes (n=1.359 (79.6 %); acute exacer- bation of chronic diseases (n= 380; 20.4 %). Among acute cases, acute gastroenteritis was the most frequent (37.2 %) For acute diseases discharge rate was 78.4 % and average treatment time was 5,1 hours. Majority of the chronic cases was chronic lower respiratory diseases (n= 63; 18.1 %). For chronic diseases discharge rate was 60.4 % and average treatment time was 5.4 hours. Conclusion: As a result we found a discharge rate of 74.7 % and an average treatment time of 5.35 hours which inc- reased patients’ satisfaction. Besides, patients’ medical problems were resolved in a short time which indicated effectiveness of our emergency service.
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