Abstract
Cultivating Employee Engagement in Organizations: Development of a Conceptual Framework
Highlights
Many organizations recognize that employees are their best assets that allow them to better compete in the marketplace to achieve competitive advantage (Bailey et al, 2016)
We argue that organizational climate plays a mediating role in the relationship between perceived organizational support and employee engagement
We propose that the relationship between Perceived Organizational Support (POS) and employee engagement will be positive and that this relationship will be mediated by organizational climate
Summary
Many organizations recognize that employees are their best assets that allow them to better compete in the marketplace to achieve competitive advantage (Bailey et al, 2016). In agreement, Choudhury and Mohanty’s (2019) study reveals that the level of engagement in an organization leads to increased productivity, reduced turnover, improved job performance, and many other desirable outcomes. This study attempts to address this issue by developing a framework that could have practical implications in organizations, especially in the Middle East and North Africa, as this region seems to have the highest level of non-engaged employees. The conceptual framework of this study will be crucial for organizations attempting to improve their employee engagement levels, as it offers a starting point whose variables managers should consider addressing first. Thereafter, we provide propositions based on our model to be tested by forthcoming empirical studies, followed by a conclusion and directions for future research
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