Abstract
The analysis of investment in information technology (IT) appears quite different from that applied to other types of investment. Corporate managers have difficulty in evaluating investment in IT, especially Return on Investment (ROI). There is an increasing need for frameworks and techniques for formulating strategies for IT and for evaluating investment in it. The principal problem in using ROI calculations is measuring the benefits of IT technology and its effect on corporate competitiveness. In this article, Hans Björnsson and Roger Lundegård suggest a more appropriate framework for evaluation.
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