Abstract
This study briefly analyzes the interaction process between village and sub-district government actors in the management of population administration service innovation. The research method used is a qualitative descriptive approach. The data were obtained through primary data and secondary data. Qualitative data analysis begins with collecting data through interviews and studying relevant various documents which related to the object of research, then reporting the results of the research. The results showed that there was an imbalance in the process and interaction between actors, the village government and the Village Consultative Body. The head of a village at the end of his term is not required to provide a report so that the evaluation function of the performance assessment does not run optimally. However, the governance of public service innovation in several villages in South Lampung has involved universities through various collaborations such as the implementation of community Service and research activities. The findings also reveal that research and partnership activities optimize improving the service administration system. Furthermore, the actors have played a role in carrying out the socialization of the implementation of innovation programs to accelerate the realization of independent villages
Highlights
The dimension of public services which is regulated based on Law No.6 of 2014 concerning villages emphasizes that village regulation aims to improve public services for villagers in order to accelerate the realization of public welfare
It can be said that cooperation and interaction between government actors consisting of sub-districts, village heads, heads of Village Consultative Body or known as BPD, heads of Village community institutions or known as LKD and village staff have an important and decisive role in realizing the success of services and ensuring that village communities have population administration documents
The existing conditions based on the results of research in several villages in South Lampung Regency indicate that there is an imbalance of interaction between actors, namely the village government and the Village Consultative Body
Summary
The dimension of public services which is regulated based on Law No. of 2014 concerning villages emphasizes that village regulation aims to improve public services for villagers in order to accelerate the realization of public welfare. This can be achieved if the village government actors have the commitment, duties and responsibilities in providing services to the village community. It can be said that cooperation and interaction between government actors consisting of sub-districts, village heads, heads of Village Consultative Body or known as BPD, heads of Village community institutions or known as LKD and village staff have an important and decisive role in realizing the success of services and ensuring that village communities have population administration documents
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