Abstract
Contribution to the Theory of the Business Success of Transport Organizations
Highlights
Transport organizations are production and technological systems
Bearing in mind certain specificities that are manifested in the business of organizations, both in Serbia and throughout the region, the key contribution of the work can be the research of critical success factors that can be important for the successful operation of transport organizations
According to the scope of research and complexity of approach related to the issues of KPI in transport sector, the contribution of Todd Litman and Victoria Transport Policy Institute is considered as highly important. In his works related to planning of transport, Litman indicated the need to replace the old paradigm related to performance indicators with a new one which explains multimodal approach to transport service including complex approach to modeling, simultaneous calculation of time, costs, conformity, safety and environmental protection, which is the precondition of realization of transport services [2]
Summary
Transport organizations are production and technological systems. They deal with the organization and provision of transport services with the aim of achieving certain volume and quality of transport services according to obtained maximum profit (public transport) or minimum costs per unit of service (transport for own needs) which are the basic business frames. Economic success is an assumption and a condition for achieving the goals of all participants in the business, on the level of the one company and every transport organizations, and the prerequisite for achieving economic success is the optimal management of the flows of reproduction based on the principle: to achieve maximum results with minimal investments and costs. The role of the management of the organization is to recognize the creative individual and to ensure the working conditions in which his ability will be expressed, which in the long run represents a contribution to the better performance of the organization's business. Indisputable is that all organizations in Serbia want to be successful, but the facts that the applied level of application of scientific knowledge is going selectively and insufficiently in practice cannot be avoided, which is the main reason for writing this work that deals with topics related to performance of criteria of the transport organization. Nena TOMOVIĆ et al.: Contribution to the Theory of the Business Success of Transport Organizations
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