Contribution of employee engagement on employee effectiveness in the Tanzania Police Force in Moshi Municipality

Abstract

The study was on assessment of the contribution of Employees’ Engagement (EE) on employees’ effectivenness in the Tanzania Police Force (TPF) in Moshi Municipality. A concurrent research design was used with a mixed reserch approach involving quantitative and qualitative data collection. A sample of 80 participants who are police officers was used with 5 key informants interviwees. Data was collected through self-administered questioners and key informant interviews using an interview guide. The data reliability was ensured by employing triangulation method to validate the data using questionnaire and interviews.Then, analysis was done to get characteristics patern of the data obtained. Thereafter, an assessment of the employees effectivenss was done using deescrptive statistics analysis. It was found that, out of the twelve (12) analysed indicators tested revealed that, police officers were engaged and being effective in their duties. All respondents in the tested indicators rated with mean score of 3.6 and above in all item. It is concluded that, engegement in the TPF lead to effectivenes of employees hence organizational performance. The study recommend that, engagement should be taken as a human resource function aimed at increasing effectiveness for perfomance of TPF to keep employees effectiveness intact so that performance for the entire organization is realised at all times.