Abstract
This paper presents the CONCERT framework, a push/filter information consumption paradigm, based on a rule-based semantic contextual information system for tourism. CONCERT suggests a specific insight of the notion of context from a human mobility perspective. It focuses on the particular characteristics and requirements of travellers and addresses the drawbacks found in other approaches. Additionally, CONCERT suggests the use of digital broadcasting as push communication technology, whereby tourism information is disseminated to mobile devices. This information is then automatically filtered by a network of ontologies and offered to tourists on the screen. The results obtained in the experiments carried out show evidence that the information disseminated through digital broadcasting can be manipulated by the network of ontologies, providing contextualized information that produces user satisfaction.
Highlights
ETourism [1] is becoming an increasingly significant research discipline within Information and Communication Technologies (ICT), especially within ubiquitous computing
Results show that 56% of the participants strongly agrees that the CONCERT framework-based application supported them on the move, whereas 44% agrees on that same matter. 68% of the participants expressed that the CONCERT framework-based application improved their tourism experience, whereas only 4% argued that it had no impact on it whatsoever
Regarding the ease of use of the application, i.e., the Perceived Ease Of Use (PEOU) construct, 40% strong agrees that it is easy to provide personal information to the CONCERT framework based application, 36% agrees and Current state-of-the-art of mobile devices and communication technologies allow visitors to be connected to sources of information in an anytime/anywhere manner
Summary
ETourism [1] is becoming an increasingly significant research discipline within Information and Communication Technologies (ICT), especially within ubiquitous computing. Traditional context-aware applications rely on networks of sensors to collect contextual information, which makes them dependent on the particular infrastructure needed to gather contextual information, their hardware infrastructure and corresponding communication protocols [12] Most of these are pull-based applications and require intensive human intervention. Motivated by all of the above, this paper presents a specific approach to context-aware information dissemination for travellers based upon a push/filter paradigm, named CONCERT. This framework is built following the statistical recommendations on visitor classification established by the UNWTO [7].
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