Abstract
Personal information management (PIM) systems are information systems developed by individuals for use in a work environment. Seven managers were interviewed to observe how their electronic documents were organized, stored, and retrieved. The purpose of the study was to investigate classification behavior both to identify the features of a PIM system and to suggest whether the factors which influence classification decisions in an electronic environment were consistent with the factors that Kwasnik observed for physical documents in an office. It is suggested that these behaviors may be influenced by the hardware and software environment and may impact personal as well as organizational efficiency. © 1995 John Wiley & Sons, Inc.
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