Abstract
Urban Air Mobility (UAM) era is predicted to arrive, with the commercialization of Personal Air Vehicle (PAV) expected by 2025. The cabin design direction of traditional aircraft and PAV differs significantly, and considering the perspective of a new space that users have not previously experienced, it is necessary to understand user perceptions in order to provide an environment that ensures satisfaction, comfort, and stability. Furthermore, while the cockpit in traditional aircraft is separated and disconnected, PAV may have direct interaction points between pilots and passengers, necessitating consideration of social factors related to pilot-passenger interaction. The purpose of this study is to identify the physical and social servicescape factors in PAV cabins that may influence the experiences of passengers and pilots. According to the survey results, both pilots and passengers rated the "Safety in Emergencies" element as the most important. It takes into account the confined interior of the cabin, examining environmental factors that impact not only passengers but also pilots, thus providing a holistic understanding and presentation of the overall aspects.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
