Abstract

This study aimed to investigate the most prevalent Conflict Management Styles (CMSs) among teachers at public and private sector universities of Lahore. For this purpose, a survey was conducted using Rahim Organizational Conflict Inventory Roci-II form C. This inventory was pilot tested and its reliability was found to be 0.86. The sample comprised 446 teachers selected using two-stage random sampling technique from six public and private sector universities of Lahore. The findings revealed that managing conflicts through accommodating and collaborating styles were practiced by university teachers and these particular styles mostly prevailed among them. There was no meaningful difference found between teachers from public and private universities; however, some differences were found on the basis of other demographic variables such as gender, designation, age, and qualification of respondents.

Highlights

  • Conflict refers to an existence of opposing interests, beliefs and disagreements among individuals and groups at the workplace

  • There is no significant difference in conflict management styles of government and private sector university teachers

  • There is no significant difference in conflict management styles on the basis of designation

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Summary

Introduction

Conflict refers to an existence of opposing interests, beliefs and disagreements among individuals and groups at the workplace. Conflict is considered as wellknown social phenomenon in the context of business relation and mutual agreements. It may be helpful in managing different situations and problems, mostly people perceive the concept of conflict differently and consider it as the reason of disturbance (Singh, 2013). Conflict is an interactive process manifested in disagreement, incompatibility or dissonance between social entities such as individuals, groups, and organizations. People perceive it as a process or an action; in some situations people use conflict in behavioral terms to achieve their goals by opposing each other (Rahim, 2010). In 2002, Rahim introduced the Journal of Applied Research and Multidisciplinary Studies

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