Condiciones de trabajo psicosociales y desgaste psíquico en trabajadores de diversos sectores empresariales de Centro-Oriente, Suroccidente y región Caribe en Colombia

Abstract

Objective: Determine the perception of workers in different business sectors in Colombia, on psychosocial factors that are present in their work environment and the relationship between negative psychosocial factors and subjective symptoms and health disorders. Materials and methods: Non-experimental, cross-sectional and quantitative study. 370 employees participated from different business sectors in Colombia (Central East, Southwestern, and Caribbean Region). Instruments: battery for the study of working conditions of psychosocial character (CTCPS-MAC) validated in Latin American population, which allows evaluating four dimensions: work context, work content, individual factors and psychological exhaustion and includes fourteen psychosocial factors. Data was analyzed with IBM SPSS statistics 21. It was performed a bivariate analysis and multivariate logistic regression of adverse psychosocial factors and psychological exhaustion. Results: Factors formation, sick leave, work context, work content and individual factors are associated in this study with psychological exhaustion. The work context is the variable that infers increased risk (p = 0.000, Exp (B) = 5.355) to cause psychological exhaustion, followed by technical or higher education and work content. Conclusions: Although those workers with a noxious perception of work context (interrelation between work and family and personal life, organizational culture, company management, etc.), content of work (tasks content, load and work rate, etc.), and those with technical or higher education, have more probability to suffer psychological exhaustion, positive aspects of psychosocial work conditions and their impact on workers and organizations are observed.