Abstract
Objective: To determine a broad definition of the term interpersonal skills in nursing. Materials and methods: This theoretical study follows Walker and Avant’s method of concept analysis to examine the defining attributes of the concept. A literature search on interpersonal aspects of nursing was conducted in databases, e-books, and institutional repositories to recognize the uses, attributes, antecedents, consequences, and empirical referents of the concept. Experts on professional and relationship skills were consulted between 2009 and 2019. Results: This information was analyzed, concluding that interpersonal skills in nursing are defined as the abilities of professional nurses to express their knowledge, abilities, attitudes, and values in relationships with colleages, patients, and their relatives and achieve a humane and person- centered practice. Conclusion: The concept of interpersonal skills in nursing is limited, given a lack of clarity in practice and research on the indistinct use of terms related to interpersonal skills and interpersonal knowledge. This analysis advances nursing theory towards practice and research.
Highlights
Nursing competence comprise knowledge, abilities, attitudes, and behaviors integrated into and aimed at holistic care [1]
Developing behaviors aimed at establishing optimum interpersonal relationships do not always occupy essential places in institutional or educational nursing programs [3], in addition to the fact that nursing professionals with little experience find it difficult to put into practice effective methods to build up relationships with care recipients [3]
When approaching the interpersonal aspects, we determined that the concept of interpersonal skills in nursing had not been clearly defined within the discipline since this concept tends to be confused with others, such 10 as social skills, communication skills, empathy, or emotional intelligence, which, linked, convey different meanings
Summary
Abilities, attitudes, and behaviors integrated into and aimed at holistic care [1]. This competence is not innate but developed in a complex process to which the environment and internal motivations contribute. Nursing competence is a multidimensional concept; its attributes include professional values, critical judgment, leadership, and effective interpersonal relationships [1,2], the latter being the most relevant considering the growing need for human care in the world. Care as affection and interpersonal relationship [4] shows that these aspects are the most important for interpersonal skills in nursing. The interpersonal dimension of care establishes the ontological and epistemological aspects of the relationships with the subjects of care, the interpersonal nursing skills being necessary
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