Abstract

Abstract E-commerce is a sector in continual growth in all countries and, in particular, the increase in B2C (Business to Consumer) e-commerce market has important effects on last-mile deliveries in city areas. The delivery of a parcel to a consumer’s address involves not only high costs for both couriers (extended car routes) and consumers (high prices) and also greater environmental pollution. The growing demand for deliveries in urban areas involves increases in traffic and congestion problems and, consequently, environmental issues. In recent years, many studies have focused on alternative measures to reduce the negative aspects and impact of last-mile deliveries. Good practice to rationalize last-mile delivery should involve the use of various systems, such as reception boxes, delivery boxes, controlled access systems, collection points and lockers. This paper compares two alternative options to home delivery. In particular, it makes comparisons between point-to-point and lockers, states the pro and cons of both, and defines the best positions to locate lockers to reduce consumers’ deviations. The proposed method is applied to a real case: the Italian municipality of Dolo (near Venice).

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.