Abstract
This paper reports the findings from an online survey that explored the perceptions of 111 leaders within community mental health organizations in Ontario about how responsive they are to the service needs of people from diverse cultural-linguistic groups. The findings show that more than half of respondents said they engaged in 20 of the 27 practices that promote cultural responsiveness. Comparisons of community organizations with different service philosophies found only one difference in terms of engaging in culturally responsive practices. Specifically, the difference was in whether or not staff received ongoing training in how to work with people from the cultural-linguistic groups the organization serves. These data provide a baseline against which progress can be measured toward greater cultural responsiveness in community mental health organizations in Ontario.
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