Communication Tools in Offshore Development with Scrum

Abstract

Abstract —Offshore development with Scrum is a progressively more important development approach for software development organization as it fetches attractive opportunities. Offshore development is already facing several problems and Scrum method brings more challenges in the form of their reliance of verbal communication. The aim of this paper is to present a research design for providing recommendation for rich communication system in offshore development with Scrum. It discusses the research methodology used for developing the recommendation for rich communication system. Index Terms —Communication tools , development , offshore , scrum . I. I NTRODUCTION Offshore development with Scrum has become a model in modern software industry [1]. In offshore development teams are distributed across the globe and used communication tools in order to communicate with stakeholders [2]. The main factors behind offshoring are: cost, time to market, access to skill and cheaper labor, and market proximity and these factors have motivated th e software development effort towards a globally distributed environment [2], [3]. Simultaneously, many studies show that offshore development with Scrum is risky. It has been found that projects take 2.5% more time to complete as compared to onsite development because of communication related issues [4]. A recent survey by [5] describe that success percentage of co-located team is 83%, distributed but physically reachable is 72% and distributed across the globe is 60% [5]. The research on offshore development with Scrum shows that communication is major issues [2], [6]-[8]. This paper describes the design of research for developing recommendation for rich system in offshore development with Scrum. The paper is divided into five sections. First section describes the introduction, background and related work. The second section provides purpose of this study. Third section describes research questions and motivation for these research questions. Section four consists of two parts. First part describes qualitatively research method and second part describes the quantitative research method. Last section provides conclusion.