Abstract
This study surveys trends and developments concerning communication in academic libraries with emphasis on the University of Calabar Library. Three research questions were considered for investigation and these were (i) what constitute Communication in academic libraries? (ii) How do librarians engage in communication to enhance their work? (iii) What factors enhance effective and result oriented communication based on theories of communication? The study discussed the concerns of communication with regard to relationship between information and communication; purpose, types and models of communication. The study also dealt with the techniques of University of Calabar library communication with users. The study went on to appraise how academic librarians communicate in their tasks of information search, access, processing, storage and distribution to clients. The study concludes that communication engenders effective library service delivery in that it enhances the teaching, learning and research as well as community service goals of academic institutions.
Highlights
Information plays a central role in contemporary society
That means for communication to take place, there must be information, there,' must the sender of the message, there must be a receiver of the information or message, and there must be a reaction to the message received back to the sender of the message
This theory relates to information and communication practice in that there must be clarity in what message is sent for the audience or receiver to interpret correctly and appropriately
Summary
Information plays a central role in contemporary society. It is a factual detail of something, situation, person or event. Academic libraries as media organizations use information to ensure dynamism towards attainment of organizational goals of teaching, learning and research as well as community service. It is in this wise that Dimkpa (1997) says media practitioners worldwide insist on being kept informed about all their organizational activities, and want to provide feedback to management on the information they receive for quality decisions. Through communication people send messages and information about themselves or others as well as organizations to others. Academic libraries as information delivery institutions, engage in communication with their patrons in the discharge of their acquisition, processing, storage and dissemination functions
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