Co-creating “Mindful” Holiday Resort Experience for Guests’ Digital Well-Being

Abstract

With the ICT proliferation and related issues that follow people in everyday lives, commitment to digital well-being is becoming a preoccupation of technology providers as well as of users. As a form of a defence mechanism, the practices of so-called “mindfulness”, as a process of bringing a certain quality of attention to moment-by-moment experiences, are becoming an important tool for achieving well-being in digitally led-lives, from work to leisure activities. While technology providers are already offering some generic solutions, the answer of traditional hospitality industry is still missing. However, mindfulness practices within holiday resorts, as places that provide hedonic and regenerative experiences, represent a good ground for guests to reflect on their ICT dependence. To this end, this paper offers a discussion on the inputs for the co-creation of mindful experiences in holiday resorts that could lead to improved digital well-being of guests.