Abstract
The GW4 Research Data Services Group has developed a Research  Data Management Triage Tool to help researchers find answers quickly  to the more common research data queries, and direct them to appropriate guidance and sources of advice for more complex queries.  The tool takes the form of an interactive web page that asks users  questions and updates itself in response. The conversational and  dynamic way the tool progresses is similar to the behaviour of text  adventures, which are a genre of interactive fiction; this is one of the  oldest forms of computer game and was also popular in print form in,  for example,  the Choose Your Own Adventure and Fighting Fantasy  series of books.  In fact, the tool was written using interactive fiction  software.  It was tested with staff and students at the four UK  universities within the GW4 collaboration.
Highlights
One of the complexities of supporting researchers in managing their data is that there is rarely a straightforward answer to any given question
A possible strategy for dealing with this is to provide minimal guidance and instead rely on the provision of an advisory service; in this way, the supporter can have a conversation with the researcher and, having understood the context of their research, provide them with advice tailored to suit
At times of peak demand, it is better if simpler queries can be dealt with through guidance, with the advisory service dealing with more complex cases
Summary
One of the complexities of supporting researchers in managing their data is that there is rarely a straightforward answer to any given question. A possible strategy for dealing with this is to provide minimal guidance and instead rely on the provision of an advisory service; in this way, the supporter can have a conversation with the researcher and, having understood the context of their research, provide them with advice tailored to suit. This quality of service is highly desirable, but there is a limit to how far it can scale. Since 2014 the Jussieu Inter-University Science Library of the Sorbonne Universities has been running ‘Murder Party’ games that provide a more imaginative form of library induction (Swiatek, 2015)
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
