Abstract
An immersive experience is a multisensory experience across a journey or task that’s contextually relevant, enabled by a combination of interactions that create intuitive and emotional value for the user. As the technological landscape has evolved, immersive experiences have become increasingly integrated into our lives. The rise of immersive experiences comes with a focus on how to evaluate those experiences considering User Experience (UX). UX is a multifaceted construct, and its importance differs according to the type of experience. In this scenario, knowing how to evaluate UX is fundamental to understanding whether immersive experiences are pleasant. Despite some attempts to address the UX, a systematic approach to addressing UX in the immersive context still needs to be developed. This paper presents a Systematic Literature Mapping (SLM) to investigate how UX evaluations have been performed and the main UX dimensions that should be considered in immersive experiences, such as engagement, presence, and immersion. Our main result is a theoretical model that we proposed based on the UX definitions and relations from the literature. Our model can help study the relations between UX dimensions, establishing the primary UX dimensions regarding immersive experiences, and as a base for developing new UX evaluation techniques.
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