Abstract
Existing digital information environments have significant potential to cultivate accidental information discovery. We discuss how a range of current digital information environments create opportunities for serendipity. Specifically, we discuss serendipity in search and browse environments, in social networking environments, and in next-generation library catalogs and Web-scale discovery systems. We highlight commonalities in ways of supporting serendipity across these different types of digital information environments. We also highlight unique characteristics of some of these environments and discuss implications for serendipity support.
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