Abstract
Many industries use quality improvement methods and tools to measure and improve their processes. There has been a recent movement to apply a similar approach within the healthcare industry to improve the quality and efficiency of hospital and practice operations. Radiology practices or practice settings are an excellent field for application of these methods. The following tools are commonly used in quality improvement processes: run chart, Pareto chart, flow chart, and cause-and-effect diagram. By themselves or in combination, they may provide an adequate measure of performance. This chapter provides definitions and practical examples of using each of these tools in the context of radiology practice. Overall, these tools can be used to help measure and consequently improve the quality and efficiency of any practice or department.
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