Abstract
“Environmental issues” along with raising awareness of people about the value of ecological systems and the growth of environmentalism have affected businesses systems and models by introducing new concepts and models for business such as sustainable business model . European Foundation for Quality Management (EFQM) Excellence Model provides a clear path for a company to follow in order to achieve its planned results which can be called sustainable business. The purpose of this study is to explore whether the mentioned model is suitable for the businesses that are based on cleaner production and sustainable business models. The method used in this study is an explorative one based on the literature review and exploration of the adaptability of EFQM Excellence Model (2013), including its fundamental concepts and its criteria, to eight archetypes of sustainable business. The results showed that out of eight fundamental concepts of this model, four are aligned with sustainable business model and four need redefining. Moreover, it was found that environmentalism should be added to the five enablers of the model, and results criteria of it needed to be restructured and redefined. In conclusion, it was shown that despite adoptability of the fundamental concepts of EFQM Excellence Model, there were some lacking criteria for adapting them to sustainable business model. Having this in mind, a modified type of model with the new defined criteria was proposed in this study.
Highlights
Abstract ‘‘Environmental issues’’ along with raising awareness of people about the value of ecological systems and the growth of environmentalism have affected businesses systems and models by introducing new concepts and models for business such as sustainable business model
Eight fundamental concepts of European Foundation for Quality Management (EFQM) and nine criteria of EFQM Excellence Model were considered to examine its adaptability to eight archetypes of sustainable business model developed by Bocken et al (2014)
The present study was the first attempt to examine the adoptability of excellence model, EFQM Excellence Model (2013), in a newly proposed sustainable business model, non-empirically
Summary
Abstract ‘‘Environmental issues’’ along with raising awareness of people about the value of ecological systems and the growth of environmentalism have affected businesses systems and models by introducing new concepts and models for business such as sustainable business model. The growth of environmentalism (Stern et al 1999) has affected businesses systems and models by introducing new concepts and models of business like sustainable business model (Bocken et al 2014) and green manufacturing (Deif 2011) or cleaner production (United Nations Environment Programme 2007; Fresner 1998). Cleaner Production can be applied to the processes used in any industry, to products themselves and to various services provided in society’’ (Sustainable Business Association 2007) It refers to a series of initiatives by organizations in order to protect the environment and is intended to minimize waste and emissions and maximize products output (Yacooub and Fresner 2006). This model is based on principles of total quality management (TQM) (Calvo-Mora et al 2012) and is a step forward after ISO 9000 certification (Gomez Gomez et al 2011)
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