Abstract
Part 1 Putting knowledge-based systems in context: artificial intelligence - a brief overview knowledge-based systems other fruits of AI research an applications point of view differences between KBS's and conventional computer systems. Part 2 Knowledge-based systems - a solution in search of a problem?: what sort of problems may be addressed using KBS's what factors determine an application's suitability for a KBS approach? operational KBS's the key features of KBS construction. Part 3 KBS/AI concepts and tools: KBS concepts tools used to build KBS's - an overview knowledge acquisition knowledge representation system execution - for the knowledge engineer system execution - for the end-user maintenance. Part 4 Conventional software engineering: why are structured development methods relevant to KBS's? the conventional systems development life-cycle (SDLC) and formal methods extensions to the SDLC prototyping for decision support systems prototyping for non-DSS's contrasting features of DP and KB system development prototyping in KBS development. Part 5 ORSA methodology: why worry about the business objectives? what is operational research? a soft OR methodology soft systems methodology soft methodologies in general. Part 6 Lessons from other KBS work: current KBS development methodology - the textbook view AI methodology compared with DP methodologies a project management perspective. Part 7 The Intellipse experience: the original project specification - the main project phase the key changes to the proposal the concept of Intellipse functional specification the task compraring SSD Intellipse architecture knowledge bases is SSD a suitable domain for KBS's? advisor designer. Part 8 Measuring the success of a knowledge-based system : Why measure the success? what needs to be done? how to measure the success-sources of inspiration how to measure the success of a KBS-our recommendations. Part 9 A methodology for the practical engineering of knowledge-based systems: a POLITE engineering methodology for KBSs' standards for the POLITE methodology-the ITAM investigation POLITE in action.
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