Abstract
This paper describes how the concept of an IP-enabled infrastructure has been developed to deliver the next generation of ICT-based services. It will explore how the basic capability has been extended out into the customer’s premises and used to build more comprehensive solutions. In particular, it will look at the service layer as the pivot for component integration and as the key for providing an holistic family of capabilities. This is underpinned by an operational support systems infrastructure, aligned to emerging industry standards and which places more control in the end customer’s hands. Finally we will show how this capability, which is already rolled out to a number of large clients, fits closely with BT’s next generation network architecture strategy.
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