Breaking Bad News in the Breast Imaging Setting

Abstract

The aim of this study was to investigate the experience and desire for training breast imagers in discussing "bad news" with their patients. No such information has been previously reported. Following University of Michigan (UM) institutional review board approval and approval from the Society of Breast Imaging (SBI), questionnaires were mailed to current UM breast imaging faculty members, fellows, and residents and to SBI fellows. The final questionnaire page was mistakenly omitted in the SBI mailing. After institutional review board approval, the final page was sent to the SBI fellows. The response rates were 65% (61 of 94) for SBI fellows and 65% (13 of 20) for UM physicians. Ninety-five percent of respondents were aged >or= 40 years. Sixty-two percent of UM physicians were women, compared to 52% of SBI fellows. Sixty-four percent of respondents practiced in university settings and 34% in private settings. Thirty-five percent of respondents had breast imaging fellowships. The frequency of delivering bad news was most often weekly or daily, whether the news was a need for extra views, a biopsy recommendation, or positive core biopsy results. Recommendations for extra views and breast biopsies were reported to be usually given in person, whereas 59% of respondents delivered positive biopsy results by telephone. Eighty-five percent of respondents noted no previous training in delivering bad news. On a comfort scale ranging from 1 (very uncomfortable) to 10 (very comfortable), 95% of respondents rated their comfort at 8 to 10 for recommending extra views, 85% had the same comfort level for recommending biopsies, and 67% had the same level for giving positive biopsy results. Sixty-two percent of UM radiologists expressed interest in obtaining further training in how to deliver bad news, whereas only 32% of SBI fellows were desirous of such training. Although radiologists commonly delivered bad news in the breast imaging setting, very few had training in how to do so. Comfort levels declined as the severity of news increased, yet a majority of respondents were not interested in obtaining training in how to deliver bad news. These findings raise the need for further study.