Boosting E-Commerce Financial Performance with QuickPack: An Android-Based Packer Tracking Solution

The COVID-19 pandemic has remarkably affected the business processes and performance of micro-, small-, and medium-sized enterprises (MSMEs) across the world. MSMEs have had to adopt and implement numerous strategies to sustain their businesses, and their financial and sustainability performance has been impacted by their choice of e-commerce (EC) platforms and digital marketing (DM) strategies. The objective of this research was to explore the effects of EC and DM platforms and strategies on facilitating MSMEs’ financial and sustainability performance amid the devastating COVID-19 pandemic. This study gathered data from 212 MSMEs from three districts of Bangladesh. A partial least squares structural equation modeling (PLS-SEM) approach was undertaken, to test the hypothesized model. The findings revealed that e-commerce had a significant association with MSMEs’ financial performance and sustainability amid the pandemic. It was also observed that digital marketing strategies had a substantial impact on MSMEs’ financial performance. However, the linkage between DM strategies and MSMEs’ sustainability was found to be insignificant. Furthermore, it was found that the financial performance of MSMEs mediated the relationship between e-commerce adoption and their sustainability performance. These findings contribute to the extant technology adoption literature, by exploring the role of e-commerce and digital marketing on firms’ financial outcomes amid a global pandemic. Managers and policymakers of small businesses can learn several things from this study, and understand how crucial digital commerce and digital marketing are to their success and long-term survival.

Covid-19 pandemic had created the “new normal” in our society and this has led to a colossal economic loss for lots of businesses across the globe. This study intends to evaluate the impact of Covid-19 pandemic on business performance of Micro, Small and Medium Enterprises (MSMEs) in food and beverage sector within the Ikeja local government, Lagos Nigeria. Structured questionnaire was developed and was divided into four parts: The demographic, financial, sales and operational performance. The financial, sales and operational performance scales were with 3 different periods (pre Covid-19 lockdown, Covid-19 lockdown and partial Covid-19 lockdown) with respect to the Covid-19 pandemic (15 items). Financial performance before Covid-19 lock down and lockdown and partial lockdown era shows r= -0.762 and 0.436 respectively at p<0.01. Also, financial performance during lockdown and partial lockdown era is r= -0.438 at p<0.01. Financial performance and sale with operational performance during Covid-19 lock down period shows r= -0.284 and 0.210 respectively at p=0.004 and p=0.032 respectively. There was no statistically significant difference with the years of business experience [F(2, 101) =0.251, p=0.779] on financial performance during Covid-19 lockdown. On how effect of the Covid-19 pandemic was felt on business performance with gender, there was no statistically significant difference between males and females on the combined dependent variables: F (5,102) =1.308, p=0.267; Wilks’ Lambda=0.937; partial eta squared=0.063, The Covid-19 pandemic with the lockdown that associate with it had a negative impact on the financial performance of the MSMEs that were involved in this study when compared with the period when there was no lockdown.

The limited activities outside the home due to the Covid-19 pandemic have made people spend more online shopping. The rapid development of e-commerce and online shopping has become a huge opportunity in the logistics and delivery (courier) sector because it is one of the essential industries that is allowed to continue operating and a sector that plays a vital role in supporting the community's economy during the Covid-19 pandemic. This study aims to determine the impact of the Covid-19 pandemic on the financial performance of logistics and shipping companies listed on the Indonesian Sharia Stock Index (ISSI). This research method uses descriptive quantitative using financial ratio calculations to describe the company's financial performance which is used is ROA, NPM, and DER. The data source is secondary data for the 2019-2021 quarterly financial statements at PT Satria Antaran Prima Tbk and PT Trimuda Nuansa Citra Tbk. obtained from the idx.co.id website page. The results of this study indicate that before the 2019 Covid-19 pandemic, the company's financial performance on ROA and NPM increased and DER tended to decrease. During the Covid-19 pandemic in 2020-2021 ROA and NPM decreased and DER increased. Company's financial performance logistics and delivery shows that before Covid-19 was better than during the Covid-19 pandemic

Purpose: This study examined the ability of financial and non-financial performance in predicting financial reports publication time frame as moderated by the COVID-19 pandemic. Theoretical framework: Signal theory postulates that management serves a crucial role in providing information to stakeholders regarding the condition of the company (Brigham & Houston, 2001). According to Spence (1973), companies are motivated to provide relevant information to stakeholders. If the performance conditions are good, the company tend to speed up the process of presenting financial statements. Conversely, if performance is poor, there is a tendency to delay the financial reports publication. The long span of time for the publication of financial reports can indicate bad news that the company has so that it has yet to publish the news to the public. Scott (2015) suggests that when managers know there is unfavorable news about the condition of the company in the future, they will avoid publishing this information or at least delay the presentation of financial statements. Method/design/approach: Financial performance was measured by four indicators: profitability, liquidity and solvency. Meanwhile, variable non-financial performance was measured by the index of good corporate governance (GCG) and auditor reputation. The proposed model was tested based on the quantitative data collected from 156 manufacturing companies listed on the Indonesia Stock Exchange (IDX) from 2018 and 2020. The multiple regression analysis was performed to analyze and interpret the data. Results and conclusion: Result indicates that solvency, good corporate governance, and auditor reputation were significant predictors of the time span of financial report publication. However, the predictive ability of profitability and liquidity on the publication timeframe was found to be not significant. Furthermore, the results show that the COVID-19 pandemic moderates the ability of profitability and good corporate governance in predicting the publication timeframe. Research implications: Financial and non-financial performance indicator gives different results in predicting the RWPLK of manufacturing companies in Indonesia. ROA and CR are not able to predict RWPLK, but DER, GCG, KAP are able to predict RWPLK. The role of the COVID-19 pandemic was able to moderate the ability of ROA and GCG in predicting the timeframe for publication of financial reports, but was unable to moderate the ability of CR, DER and KAP in predicting RWPLK. Originality/value: The present study provides the first empirical evidence on the moderating role of the COVID-19 pandemic on the predictive ability of financial and non-financial performance for financial statement publication time frame.

Abstract. To prevent the spread of the COVID-19 pandemic, the government has had some large-scale social restrictions (LSSR). As a side effect, many firms experienced a decrease in their revenues, which will decrease their financial performance. This research seeks to investigate how the COVID-19 pandemic affects financial performance of companies listed in the Indonesian stock exchange. To analyze the effect of the COVID-19 pandemic, an ordinary least square (OLS) regression is employed with a dummy variable of the period before and after the pandemic started. Furthermore, to examine the causal effect of LSSR, this study uses the difference-in-difference method with a dummy variable whether the businesses could still operate during the LSSR. The results show that COVID-19 pandemic has a significant negative effect on firms’ financial performance represented by ROA. Secondly, by employing panel-data regression with difference-in-difference, it is found that the LSSR has an insignificant effect on firms’ performance in affected firms. From the results, this research can contribute to the literature to see the effect of the large-scale social restrictions on firms’ financial performance. This research also can be used as a consideration for the government in making future policies to prevent the spread of the COVID-19 pandemic. Keywords: COVID-19 pandemic, difference-in-difference, firms’ financial performance, large-scale social restrictions

Intellectual capital is becoming increasingly important for a company's competitive advantage and financial as well as non-financial performance. The COVID-19 pandemic has had an impact on organizations' intellectual resources and performance, and little is known about how the company managed various intangible resources during that time. As a result, the focus of this study was on the impact of intellectual capital on the performance of Nepalese commercial banks before and during COVID-19. Quantitative and qualitative data were gathered through an in-depth interview with experienced and knowledgeable bank managers and a structured questionnaire for bank employees. The associations hypothesized were investigated with the help of the structural equation modelling (PLS) technique. The findings demonstrated a connection between both culture and trust and all Intellectual Capital (IC) components; human, structural, and relational capital. The result also demonstrated that while only structural capital had a significant impact on financial performance, all IC components are linked to non-financial performance. The study also looked at how competitive advantage mediates the relationship of intellectual capital with banks' financial and non-financial performance. It was found that competitive advantage mediated banks' non-financial performance more effectively than financial performance. Lastly, the results showed that the COVID-19 effect moderated but had minimal impact on the relationship between intellectual capital components and financial performance. Furthermore, recommendations were provided for organizations and banks to enhance and utilize their intellectual capital to achieve the best performance.

This research identifies the driving factors of SMEs' digital innovation and their effects on improving SMEs' financial performance during the COVID-19 pandemic, intending to discover the mediating role of digital innovation in improving SMEs' financial performance through innovation orientation, IT readiness, and digital capability. The type of research is quantitative with a sample of 188 SMEs actors in Surakarta and its surroundings who have adopted e-commerce and fintech, with SEM-PLS modeling analysis. The results show that digital innovation has an important role as a mediator for the variables of digital orientation, IT readiness, and digital capability that affect the improvement of SMEs' financial performance during the COVID 19 pandemic. SMEs that carry out digital innovation through e-commerce and fintech have increased financial performance compared to previously, this was seen from the percentage increase in sales and profits compared to the previous one. This research gives contribution to the new knowledge about the digital innovation of SMEs, the new conceptual framework that connects digital innovation with business performance from the perspective of financial performance. The significant positive effect of digital innovation on improving financial performance shows that it is important for small enterprise to improve their digitization skills and knowledge in business development to fulfill customer needs and improve performance for future business sustainability

The study aims to investigate the impact of the profits of Jordanian insurance companies on their financial performance indicators in the light Corona pandemic by comparing the financial performance indicators of insurance companies between the years 2019 (before the COVID-19 pandemic) and 2020 (during the COVID-19 pandemic). The study sample consists of (17) general insurance companies that made profits under the Corona pandemic. The study relied on the descriptive analytical approach by relying on quantitative and numerical data to describe the study sample through annual financial reports issued by the insurance industry to measure financial performance indicators for a time series of two consecutive years (2019–2020). The study found that there is an impact of the profits of insurance companies on the financial performance indicators measured by financial leverage ratios (the ratio of debts to assets), and there is no impact for the profits of insurance companies on the financial performance measured by other ratios for the year (2019) before the COVID-19 pandemic, as for the year (2020). During the COVID-19 pandemic, the study found an impact of the profits of insurance companies on the financial performance measured by (quick liquidity), and there is no impact of the profits of insurance companies on the financial performance measured by other ratios. The study therefore recommends decision-makers to seek to improve the financial performance of the insurance sector by taking this study by risk managers and regulatory authorities in order to understand the internal factors represented by financial planning, internal management and administrative efficiency, as well as external factors represented by the legal and economic environment affecting financial performance. Future studies also recommend conducting a study model on other financial sectors and the industrial and service sectors to find out how corporate profits impact the financial performance of these sectors during the COVID-19 pandemic.KeywordsInsurance company profitsFinancial performanceLiquidity ratiosLeverage ratiosJordanian insurance companies

Research aims: The primary aim of this study is to examine the effect of the COVID-19 pandemic during and after this pandemic on manufacturing sectors in Bangladesh. In the context mentioned above, some issues are then taken as the specific objectives.Design/Methodology/Approach: The study was conducted on the manufacturing sectors listed under Dhaka Stock Exchange (DSE). The study's target population was 42 manufacturing companies out of 153 listed on Dhaka Stock Exchange (DSE). Four research variables were used to evaluate sample companies' financial performance and financial position. Documentary analysis, descriptive analysis, data normality test, and Wilcoxon Signed–Rank Test were employed to evaluate the hypotheses. The years of annual reports, 2018-2019 to 2020-2021, were utilized for the documentary analysis of sample companies' financial performance and financial position.Research findings: The study's conclusions demonstrated that this pandemic significantly impacted Bangladeshi companies' financial performance (essentially ROA and ROE) at a 5% significance level compared to before the pandemic. In addition, the recovery growth rate of financial performance of sample companies increased optimistically, and the growth of liquidity position of manufacturing companies was also seen in an advantageous position after the COVID-19 pandemic compared to during the COVID-19 pandemic based on Wilcoxon statistical test tool.Theoretical contribution/Originality: The findings of this study can be used as a source of relevant data by investors or future investors for their investment decisions shortly. The findings of this study will also assist the government in determining or preparing the appropriate tax incentive scheme for the impacted industries and whether the correct sector would profit from the tax incentive scheme.Practitioner/Policy implication: Considering that the COVID-19 pandemic has significantly impacted the import process of raw materials for production from China in specific and from other countries generally, the study advised the government of Bangladesh to boost its logistic and financial support for the local facility of raw materials.Research limitation/Implication: More extensive research is projected to be conducted on the recovery growth rate of financial performance in Bangladesh's sub-sector manufacturing industries.

The COVID-19 pandemic has an impact on the global economy, including MSMEs. The purpose of this study was to determine the impact of COVID-19 on the financial performance and labor of MSMEs in the Bandar Lampung banana chip center, as well as the impact of labor on financial performance and labor as an intervening factor. The data collected were analyzed using Partial Least Square. It was found that the COVID-19 pandemic had an impact on financial performance and labor. Additionally, labor had an influence on financial performance. The main strength in this study is the discovery of direct and indirect effects of the COVID-19 pandemic on financial performance, with labor acting as an intervening variable between the COVID-19 pandemic and financial performance. This finding implies that people are used to the new normal life namely by carrying out routine activities while implementing health precautions to avoid the COVID-19 transmission.
 Keywords: COVID-19 pandemic, the effect of COVID-19 pandemic, MSME

To measure the company's financial performance can be seen from two sides, namely from the internal and external sides of the company. Financial performance helps companies to evaluate the company's strengths, weaknesses, and make financial decisions. Good financial performance shows the company can work effectively and efficiently. One of the factors that can show how good the company is or not is by analyzing financial performance. This study aims to analyze what factors influence financial performance during the Covid-19 pandemic. The research method used is qualitative with a case study approach. The results of the study show that the company's financial performance during the Covid-19 pandemic has decreased, because from the results of a review of financial statements, the company has suffered substantial losses in the last two years, namely 2020 and 2021. Then the factors that affect the company's financial performance are: (1). External Factors. Firstly, Government Regulations, namely Large-Scale Social Restrictions and a ban on the export of nickel ore, which then creates other external factors, namely Demand where the prohibition makes the Client Project reduce the number of production requests and the company has to reduce the amount of production, which means that the company's income decreases. Then the last factor is that company financial institutions do not get additional capital that can sustain operations in the midst of a pandemic. (2). Internal factors. First, human resources, where at the time of the pandemic the company reduced employees due to a lack of ability to maintain a number of employees. Of course, the reduction in human resources greatly affected the company's productivity. Second, namely finance, decreased income due to reduced production affects the company's financial performance.

This study aims to analyze the effect of credit risk. operational risk, and liquidity risk on the financial performance of Regional Development Banks (BPD) in Indonesia before and during the COVID-19 pandemic. The sample used consisted of 25 BPD registered with the Financial Services Authority (OJK) for the 2017-2021 period. This research method uses secondary data with a sampling method using purposive sampling. The hypotheses in this study were tested with descriptive statistics and multiple regression analysis methods. Regression testing was carried out three times, namely Regression I (before the covid-19 pandemic), Regression II (during the covid-19 pandemic). and Regression III (when the two periods before and during the covid-19 pandemic were combined). The results of this study indicate that credit risk has a negative and significant effect on financial performance in Regression I and Regression II, but credit risk has no effect on financial performance in Regression III. Operational risk has no effect on financial performance in Regression I. Regression II, and Regression III. Liquidity risk has no effect on financial performance in Regression I and Regression II but has a positive and significant effect in Regression III. The Covid-19 pandemic had a negative and significant impact on financial performance in Regression III.

The purpose of this study is to analyze the effects of digital marketing (DM), e-commerce (EC), business sustainability (BS) and financial performance (FP) of Micro, Small and Medium Enterprises (MSMEs) during Pandemic Covid19 in Indonesia. The relationships between digital marketing and business sustainability, e-commerce and business sustainability, digital marketing and financial performance, e-commerce and financial performance, financial performance and business sustainability are investigated. This research is quantitative research with a questionnaire approach. Data processing tools use the SmartPLS 3.3.3 software. The primary data collection method was accomplished by distributing online questionnaires to 120 MSMEs in Banten Indonesia who had experienced the pandemic. The results show that digital marketing had significant effect on business sustainability, e-commerce had significant effect on business sustainability, digital marketing had significant effect on financial performance. However, e-commerce had no significant effect on financial performance, financial performance had no significant effect on business sustainability, digital marketing had no significant effect on business sustainability through financial performance, e-commerce had no significant effect on business sustainability through financial performance. The use of digital marketing has been carried out to increase customer awareness. Marketplace as a manifestation of e-commerce is used as an innovation or change in sales methods.

The purpose of this paper is multi-faceted: first, to analyze the impact of employee compensation and training on firms’ financial performance and the moderating effect of the COVID-19 pandemic on the relationship between employee compensation and financial performance, as well as the relationship between training and financial performance; and second, to analyze the decision-making process pertaining to these two aspects of human resources both prior to and during the COVID-19 pandemic. This study utilizes a sample of 103 Belgian pharmaceutical firms whose financial statements were published in the Bureau Van Djik database between 2012 and 2021. The estimation approach employed was panel data analysis, and the Generalized Method of Moments was used to evaluate the robustness of the system. Whether or not a crisis exists greatly alters the parameters that influence a pharmaceutical company’s business performance. Specifically, the results reveal that the COVID-19 pandemic had a substantial and negative impact on financial performance. Human resource factors, which include employee compensation and training, more accurately explain the company’s performance. The key contribution of such an approach is to illustrate that human resource-related factors have an impact on performance indicators during various types of crises, thereby assisting HR managers in making the best decision during times of crisis. It provides basic guidelines for policymakers to adhere to in order to have a better knowledge of how human capital characteristics might be utilized to improve the performance of their businesses during times of crisis. In addition, this research demonstrates that the firm’s unique characteristics may affect the success of Belgian businesses.

The Covid-19 pandemic has resulted in a decline in purchasing power and the potential for economic recession in various countries, included public companies listed on the IDX which also experienced a decline in financial performance due to a decline in purchasing power. This study aims to analyze the impact of the Covid-19 pandemic on stock prices, financial performance, and financial risk. This study examines the differences in stock prices, financial performance, and financial risk between before and during the Covid-19 pandemic. The stock price used is the year-end closing stock price in 2019 and 2020. Meanwhile, financial performance is measured by profitability (ROA) and financial risk is measured by leverage (DER). This study suspects that there are significant differences in stock prices, financial performance, and financial risk during the Covid-19 pandemic that has emerged globally since early 2020. This study uses several sectors as research samples to analyze how the impact of Covid-19 in various sectors, includes: consumer goods, property and real estate and pharmaceutical sectors. This study uses a paired sample t-test, and the SPSS 23 application. The results of this study indicate that there are significant differences in the stock price, financial performance, and financial risk variables between before and during the occurrence of Covid-19 based on the overall data. Additional test results show that the property and real estate sectors are the sectors most affected by the consumer goods and pharmaceutical sectors. This research is expected to provide empirical evidence related to the impact of Covid-19 quantitatif so that later it can be used as information for investors in making decisions to buy, sell or hold shares during the Covid-19 pandemic.