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Beyond the training hours: Factors influencing healthcare support workers’ confidence in dementia care

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ABSTRACT Evidence regarding the impact of dementia care training on the confidence of healthcare support workers (HSWs) is relatively scarce. This study aimed to explore the current status and factors influencing HSWs’ confidence in providing dementia care. A cross-sectional survey was conducted with 345 HSWs in Taiwan, who completed self-reported questionnaires, the Dementia Knowledge Assessment Scale (DKAS), and the Approach to Dementia Questionnaire (ADQ). Linear multiple regression analysis was used to identify the major factors related to confidence in providing care that meets the needs of individuals with dementia. Notably, 94.8% of the participants had completed dementia care training, and the average confidence rating in providing dementia care was 3.67 (SD = 0.77). Participants who completed the dementia caregiving course were typically older, had more work experience, and were more likely to have cared for individuals with dementia compared to those who did not complete the course; both factors were associated with higher levels of confidence in providing dementia care. Key factors related to confidence included prior experience in caring for individuals with dementia and familiarity with, or learning about, Person-Centered Dementia Care (PCDC). Therefore, in addition to dementia care training courses, the integration of practical dementia care training and a deeper understanding of PCDC could further enhance HSWs’ confidence in delivering dementia care.

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Support workers knowledge, skills and education relating to dementia - a national survey.
  • Nov 27, 2024
  • NIHR open research
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Dementia affects over 55 million people globally, projected to double by 2050. In the UK, non-registered staff, including healthcare assistants (HCAs) and clinical support workers, provide a significant portion of dementia care, yet receive limited training. This study explores the knowledge, training, and attitudes of support workers towards dementia. A cross-sectional web-based survey was conducted from February 1 to April 1, 2024, targeting support workers in England. The survey included demographic information, dementia knowledge (using the Dementia Knowledge Assessment Scale, DKAS), and attitudes (using the Dementia Attitudes Scale, DAS). Data were analysed using descriptive statistics, ANOVA, t-tests, and Pearson's correlation. One hundred and nine support workers responded, predominantly female (90%) and white British (76.4%), from various NHS settings and occupational groups. The majority (79.8%) had received dementia training, primarily from their organisations. Challenges included managing behavioural and psychological symptoms and communication difficulties. There was no significant correlation between years of experience and dementia knowledge (r = -0.019) or attitudes (r = -0.057). However, higher occupational grades were associated with greater dementia knowledge (p = <0.01). A moderate positive correlation was found between dementia knowledge and attitudes (r = 0.35, p = <0.01).Despite high levels of knowledge, support workers often feel inadequately prepared to provide optimal dementia care, indicating a need for more comprehensive training. Challenges in communication and managing symptoms highlight areas for improvement. The study suggests that better training can improve both knowledge and attitudes, enhancing care quality for people living with dementia. Support workers play a crucial role in dementia care but require more robust training programs to meet the growing demands. Enhanced training can improve their knowledge and attitudes, leading to better care outcomes for people with dementia.

  • Peer Review Report
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Peer Review Report For: Support workers knowledge, skills and education relating to dementia – a national survey [version 1; peer review: 2 approved with reservations
  • Nov 13, 2024
  • Julie Nightingale

Background Dementia affects over 55 million people globally, projected to double by 2050. In the UK, non-registered staff, including healthcare assistants (HCAs) and clinical support workers, provide a significant portion of dementia care, yet receive limited training. This study explores the knowledge, training, and attitudes of support workers towards dementia. Methods A cross-sectional web-based survey was conducted from February 1 to April 1, 2024, targeting support workers in England. The survey included demographic information, dementia knowledge (using the Dementia Knowledge Assessment Scale, DKAS), and attitudes (using the Dementia Attitudes Scale, DAS). Data were analysed using descriptive statistics, ANOVA, t-tests, and Pearson&rsquo;s correlation. Results One hundred and nine support workers responded, predominantly female (90%) and white British (76.4%), from various NHS settings and occupational groups. The majority (79.8%) had received dementia training, primarily from their organisations. Challenges included managing behavioural and psychological symptoms and communication difficulties. There was no significant correlation between years of experience and dementia knowledge (r = -0.019) or attitudes (r = -0.057). However, higher occupational grades were associated with greater dementia knowledge (p = &lt;0.01). A moderate positive correlation was found between dementia knowledge and attitudes (r = 0.35, p = &lt;0.01). Despite high levels of knowledge, support workers often feel inadequately prepared to provide optimal dementia care, indicating a need for more comprehensive training. Challenges in communication and managing symptoms highlight areas for improvement. The study suggests that better training can improve both knowledge and attitudes, enhancing care quality for people living with dementia. Conclusion Support workers play a crucial role in dementia care but require more robust training programs to meet the growing demands. Enhanced training can improve their knowledge and attitudes, leading to better care outcomes for people with dementia.

  • Research Article
  • Cite Count Icon 5
  • 10.3310/nihropenres.13671.1
Support workers knowledge, skills and education relating to dementia – a national survey
  • Sep 24, 2024
  • NIHR Open Research
  • Abigail J Hall + 3 more

Background Dementia affects over 55 million people globally, projected to double by 2050. In the UK, non-registered staff, including healthcare assistants (HCAs) and clinical support workers, provide a significant portion of dementia care, yet receive limited training. This study explores the knowledge, training, and attitudes of support workers towards dementia. Methods A cross-sectional web-based survey was conducted from February 1 to April 1, 2024, targeting support workers in England. The survey included demographic information, dementia knowledge (using the Dementia Knowledge Assessment Scale, DKAS), and attitudes (using the Dementia Attitudes Scale, DAS). Data were analysed using descriptive statistics, ANOVA, t-tests, and Pearson’s correlation. Results One hundred and nine support workers responded, predominantly female (90%) and white British (76.4%), from various NHS settings and occupational groups. The majority (79.8%) had received dementia training, primarily from their organisations. Challenges included managing behavioural and psychological symptoms and communication difficulties. There was no significant correlation between years of experience and dementia knowledge (r = -0.019) or attitudes (r = -0.057). However, higher occupational grades were associated with greater dementia knowledge (p = &lt;0.01). A moderate positive correlation was found between dementia knowledge and attitudes (r = 0.35, p = &lt;0.01). Despite high levels of knowledge, support workers often feel inadequately prepared to provide optimal dementia care, indicating a need for more comprehensive training. Challenges in communication and managing symptoms highlight areas for improvement. The study suggests that better training can improve both knowledge and attitudes, enhancing care quality for people living with dementia. Conclusion Support workers play a crucial role in dementia care but require more robust training programs to meet the growing demands. Enhanced training can improve their knowledge and attitudes, leading to better care outcomes for people with dementia.

  • Peer Review Report
  • 10.3310/nihropenres.14844.r32973
Peer Review Report For: Support workers knowledge, skills and education relating to dementia – a national survey [version 1; peer review: 1 approved with reservations
  • Nov 8, 2024
  • Jan Oyebode

Background Dementia affects over 55 million people globally, projected to double by 2050. In the UK, non-registered staff, including healthcare assistants (HCAs) and clinical support workers, provide a significant portion of dementia care, yet receive limited training. This study explores the knowledge, training, and attitudes of support workers towards dementia. Methods A cross-sectional web-based survey was conducted from February 1 to April 1, 2024, targeting support workers in England. The survey included demographic information, dementia knowledge (using the Dementia Knowledge Assessment Scale, DKAS), and attitudes (using the Dementia Attitudes Scale, DAS). Data were analysed using descriptive statistics, ANOVA, t-tests, and Pearson&rsquo;s correlation. Results One hundred and nine support workers responded, predominantly female (90%) and white British (76.4%), from various NHS settings and occupational groups. The majority (79.8%) had received dementia training, primarily from their organisations. Challenges included managing behavioural and psychological symptoms and communication difficulties. There was no significant correlation between years of experience and dementia knowledge (r = -0.019) or attitudes (r = -0.057). However, higher occupational grades were associated with greater dementia knowledge (p = &lt;0.01). A moderate positive correlation was found between dementia knowledge and attitudes (r = 0.35, p = &lt;0.01). Despite high levels of knowledge, support workers often feel inadequately prepared to provide optimal dementia care, indicating a need for more comprehensive training. Challenges in communication and managing symptoms highlight areas for improvement. The study suggests that better training can improve both knowledge and attitudes, enhancing care quality for people living with dementia. Conclusion Support workers play a crucial role in dementia care but require more robust training programs to meet the growing demands. Enhanced training can improve their knowledge and attitudes, leading to better care outcomes for people with dementia.

  • Research Article
  • Cite Count Icon 19
  • 10.1111/ggi.13178
Knowledge gap regarding dementia care among nurses in Taiwanese acute care hospitals: A cross-sectional study.
  • Nov 2, 2017
  • Geriatrics &amp; Gerontology International
  • Pei‐Chao Lin + 4 more

The quality of dementia care in hospitals is typically substandard. Staff members are underprepared for providing care to older people with dementia. The objective of the present study was to examine dementia care knowledge, attitude and behavior regarding self-education about dementia care among nurses working in different wards. This was a descriptive cross-sectional study. The present study was carried out from July 2013 to December 2013. In total, 387 nurses working in different wards were recruited from two hospitals in Taiwan by using convenience sampling. The nurses completed a self-report questionnaire on demographic data, experience and learning behavior, and attitude towards dementia care, and a 16-item questionnaire on dementia care knowledge. Descriptive and inferential statistics were used to analyze the status and differences in dementia care knowledge among nurse in different wards. The average dementia care knowledge score was 10.46 (SD 2.13), with a 66.5% mean accuracy among all nurses. Dementia care knowledge was significantly associated with age, nursing experience, possession of a registered nurse license, holding a bachelor's degree, work unit, training courses and learning behavior towards dementia care. The dementia care knowledge of the emergency room nurses was significantly lower than that of the psychiatric and neurology ward nurses. A significantly lower percentage of emergency room nurses underwent dementia care training and actively searched for information on dementia care, compared with the psychiatric and neurology ward nurses. Hospital nurses show a knowledge gap regarding dementia care, especially emergency room nurses. Providing dementia care training to hospital nurses, particularly emergency room nurses, is crucial for improving the quality of care for patients with dementia. Geriatr Gerontol Int 2018; 18: 276-285.

  • Research Article
  • Cite Count Icon 24
  • 10.1111/jocn.15533
Validation of a Chinese version of the dementia knowledge assessment scale in healthcare providers in China.
  • Oct 31, 2020
  • Journal of Clinical Nursing
  • Yayi Zhao + 5 more

To translate 25-item Dementia Knowledge Assessment Scale into Chinese and evaluate its psychometric properties amongst Chinese healthcare providers. The prevalence of dementia is increasing in China, but development of relevant training for healthcare providers is still in its infancy stage. A comprehensive, valid and reliable Chinese knowledge-of-dementia measure is needed to identify training needs and evaluate the effect of educational interventions. A cross-sectional survey. The Dementia Knowledge Assessment Scale was translated into Chinese following the modified Brislin's translation model. Content and face validity were established by an expert panel in dementia care and healthcare providers. A convenience sample of 290 healthcare providers in care homes and hospitals was recruited. Construct validity was evaluated through confirmatory factor analysis, concurrent validity and known groups' comparisons method. Reliability was evaluated through internal consistency reliability and 2-week test-retest reliability. This study used the STROBE checklist for reporting. The content validity index was 0.98. The confirmatory factor analysis model revealed that the four-factor model was partly supported in the present study. The moderate correlation between Chinese version of Dementia Knowledge Assessment Scale and Alzheimer's Disease Knowledge Scale indicated acceptable concurrent validity. The mean score of the scale and subscale scores showed significant differences between health professionals and care assistants, except for the subscale of "Care Considerations." The reliability was demonstrated with Cronbach's alpha of .77 and intra-class correlation coefficients of each subscale between .74 and .92 among 56 respondents. The Chinese version of Dementia Knowledge Assessment Scale demonstrated acceptable concurrent validity but marginal factorial validity and satisfactory reliability amongst Chinese healthcare providers. Therefore, applying the four-factor structure of Chinese version scale should be considered. Chinese version of Dementia Knowledge Assessment Scale can be used to understand the training needs of healthcare providers in dementia.

  • Research Article
  • 10.1093/geroni/igae098.1658
VARIATION IN STATE APPROACHES TO DEMENTIA CARE TRAINING IN ASSISTED LIVING
  • Dec 31, 2024
  • Innovation in Aging
  • Paula Carder + 4 more

Assisted living (AL) communities increasingly serve individuals with Alzheimer’s disease and related disorders (ADRD); an estimated 50% of AL residents have ADRD, and more AL have designated memory care than do nursing homes. State AL regulations vary on almost every provision that affects resident safety and quality, including staffing levels, building design, safety features, admission and discharge criteria, and social-recreational programming. Nearly every state requires that direct care workers receive training in dementia care. Our prior research described the presence of within-state variation in memory care regulations, with the majority of states requiring such training only in designated “memory care” settings rather than all AL licenses (Smith et al., 2022). This paper extends that research by examining staff dementia care training requirements in detail, including the number of training hours, specificity of dementia care topics, and the presence of social aspects of care (e.g., family involvement, person-centered care). The 43 states that require direct care workers to receive training in dementia care have a total of 93 license types, with some applied to settings that are designated as “memory care.” Of the 43 states and 93 licenses, 23 states and 34 licenses specify the number of training hours that direct care workers must receive in the first year, ranging from 2 to 75 hours (average 15.7). Examples of highly specific staff training requirements are provided as a resource for states and AL professionals, and to inform consumers who might expect that all memory care settings have similar requirements.

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