Beyond resilience: an examination of critical success factors for viable supply chains

The present research mainly focuses on the review of existing literature on the topic of critical success factors (CSF) in supply chain structures. The main aim of this study is to identify the major critical success factors (CSF) that have been identified previously by academics and researchers during their research on the topics related to the discipline of supply chain management. The literature survey technique has been applied for the present research. This research is based on a critical review of seventy-three published studies on supply chain structures obtained from most important research databases by using the keywords related to supply chain structures such as barriers in the supply chain, critical success factors in supply chain structures. This study will not only contribute towards the existing literature on supply chain structures but will also help researchers to acknowledge the importance of critical success factors in supply chain structures. One of the major aspects of research regarding the supply chain is to reduce cost and that can only be done via effectiveness and efficiency in the processes, which depend on different variables at every level. The researchers have identified many critical success (CSF) factors in designing effective and efficient supply chain structures are a mutual partnership, executing communication and information expertise, support from senior management, human resource management, environmental uncertainty, value-addition process, business management, generating business culture, developing relationships between customer and supplier, logistics. The present research will also highlight the importance of different factors in achieving the effective and efficient in supply chain structures which enable organizations to not only reduce cost but also help them to achieve higher levels of customer satisfaction. This study will also be beneficial for managers as it will enable them to identify the critical success factors for their supply chain structures, keeping in view the nature and business environment of their organization.

Undoubtedly, Lean Supply Chain Management (LSCM) has been widely identified as a powerful approach to improving supply chain performance and gaining competitive advantage (CA). Despite the challenges faced by numerous organizations in effectively implementing and sustaining lean practices. This research endeavor seizes the opportunity to conduct a comprehensive and methodical review of the existing literature to offer an in-depth examination of the relationship between LSCM and CA, focusing on the critical success factors (CSFs) for the lean supply chain that affect competitive advantage. The current study employed a systematic literature review (SLR) approach to identify studies on the relationship between LSCM and CA. A total of 529 published papers were selected from Web of Science (WoS), ScienceDirect, and Scopus databases. A comprehensive literature review was conducted, in which 55 relevant articles were analyzed from 2003 to 2023. The results revealed that the critical success factors (CSFs) for implementing LSCM can be broadly categorized into internal factors, external factors, and factors related to the implementation of LSCM. The most significant internal factors include customer focus, flexibility, cost reduction, time-to-market, and quality. External factors, such as collaboration with suppliers, customers, and other stakeholders, innovation, and technology, were also deemed critical. Effective LSCM practices such as lean principles, supply chain integration, information management, and logistics management are identified as significant contributors to success. The key results of this paper reveal that LSCM can be a practical approach for improving CA, as it addresses many of these critical success factors (CFSs). By adopting lean principles and integrating all aspects of the supply chain, firms can reduce waste, enhance efficiency, and improve responsiveness to customer demands. The study further discusses the current trends in LSCM and CA and provides implications for future research. However, the research has limitations, which include the restricted scope of the literature review and the lack of empirical research. In conclusion, this study provides valuable insights into the critical success factors (CSFs) for implementing LSCM and their effect on CA, which can benefit practitioners and researchers.In the current landscape of fierce business competition, staying ahead of competitors is imperative. Therefore, selecting the appropriate supply chain strategy has the potential to enhance the company’s competitive advantage (CA). The adoption of lean supply chain management (LSCM) in recent years has generated conditions for substantial change in the way organizations manage their supply chains. However, research is still ongoing on how LSCM can be integrated into current supply chain models to improve CA and performance. LSCM is a powerful technique for improving supply chain performance and establishing a competitive edge, and the current study dives into this topic in depth. In recent times, there has been a notable surge in interest regarding the utilization of LSCM and its effect on CA. Yet, the existing knowledge about the advantages and obstacles of LSCM, which serve as driving forces and their connection to CA, is dispersed throughout various sources. This situation has spurred the creation of this paper, aiming to fill this gap through a systematic review of existing literature. Through a thorough examination of literature spanning from 2003 to 2023, this study aims to construct a holistic comprehension of how a lean supply chain influences CA by focusing on the crucial success factors (CSFs) for lean supply chain management that affect competitive advantage. Thus, this paper sheds light on achieving long-term success in a highly competitive market through lean supply chain implementation. Additionally, the connection between the efficient supply chain and CA offers greater motivation for professionals to utilize the implementation of LSCM in order to improve their organizations’ CA. The present paper shows that internal aspects, including customer-centricity, adaptability, cost-cutting, speed-to-market, product quality, hand-by-hand with efficient LSCM procedures, and external elements such as teamwork and creativity, are crucial to enhancing CA.

Profit and success are considered the main drivers of any organization. Achieving this success is based on many factors which have a direct effect on the performance of these organizations. Predicting construction organizations performance helps define the weak organization points in order to improve its performance and increase the profit. In construction organizations, it is more difficult to achieve or maintain a scientific strategy to measure their current success due to the diversity and complexity of construction organizations. Previous studies used questionnaires and interviews with technical and professional persons. However, most of these studies concentrated on the critical success factors on project level. The scope of this study is to investigate the most significant organizational success factors with focus on construction organizations. This paper aims at determining most significant (i.e. critical) success factors, and to develop a model to predict the company performance based on these critical success factors. The potential success factors were surveyed from the literature study. A questionnaire was prepared for evaluating the effect of those potential success factors on organizational performance. The data collected were analyzed using Artificial Neural Networks (ANNs). Neuro-Shell software was used to rank the potential success factors utilizing the data obtained from different construction organizations. The critical success factors were used in-turn to develop a NN prediction performance model of construction organizations. The model can be used to predict the performance of a construction organization based on estimated values of its success factors.

PurposeThere is a limited number of research work on critical success factors (CSFs) in public construction projects in Saudi Arabia. In response to this knowledge gap, the objective of this paper is to assess the impact of CSFs on the government construction projects in Saudi Arabia. The success factors are investigated from a broader consideration of failure criteria, from consideration of most effectiveness in successful project completion and also from consideration of the impact of implementing control processes for successful project completion.Design/methodology/approachThis study has analysed the impact of success factors on construction projects in Saudi Arabia using a descriptive methodology. An exhaustive literature survey is undertaken to identify the success and failure factors related to government construction projects in Saudi Arabia. The survey data are sorted out and analysed by cost, schedule, technical, context and finance dimensions of the projects based on project types, engineering complexity, size, modality, jurisdictional control and funding approach. To evaluate the influence of success factors implementation, qualitative data were collected in a survey via a web-based questionnaire that was sent to officials working and occupying a responsible position in national project guidelines organizations and in government construction organizations in Saudi Arabia. In all, 28 CSFs were identified, ranked and evaluated for their impact on project success. The four identified factors belong to process categories of construction projects, nine factors belong to management of construction projects and 15 success factors are identified for impact assessment of implementation in construction projects.FindingsThe study's findings have identified and ranked the top five CSFs that significantly influence project outcomes, including meeting time targets, adhering to financial budgets, delivering desired outcomes for all stakeholders, effectively managing risks and assembling the appropriate team while optimizing resource allocation. Additionally, the research indicates that hindrances to projects primarily stem from execution, economic, human and political factors. The study advocates for strict controls over incomplete engineering designs and advises against contractors independently handling design work to ensure project success. Additionally, addressing contractors' qualifications and financial matters is crucial for project success. By highlighting these CSFs and challenges, the research provides actionable insights to enhance project management practices in the construction industry.Research limitations/implicationsThis study is limited to the infrastructure projects constructed by governmental bodies with the participation of officials from government organizations. Further study, including private projects and officials working on private projects, may be needed to generalized the research outcome.Originality/valueNumerous studies have investigated CSFs in construction projects, but few have examined their relevance to Saudi Arabian government projects. This study aims to fill this gap by identifying key CSFs specific to Saudi Arabian public sector construction projects and assessing their impact on project success. It advocates for stringent controls in the Saudi Arabian construction sector, emphasizing the importance of preventing incomplete or altered engineering designs by contractors to increase the success rate of public sector projects. This research offers practical insights to stakeholders, advancing project management practices in Saudi Arabia's construction sector for improved outcomes and resource utilization.

Purpose The adoption of circular economy (CE) practices in the construction and demolition (C&D) sector remains limited, primarily due to a lack of practical knowledge about critical success factors, tools, techniques, and enabling technologies. Despite its strong potential to support Sustainable Development Goals (SDGs), CE implementation faces several barriers. This study aims to empirically identify and analyze the key success and failure factors, benefits, tools and technologies essential for effective CE adoption in C&D organizations, with a focus on enhancing global waste management practices. Design/methodology/approach A pilot survey was selected as the most suitable methodology, given that CE adoption in the C&D sector is still in its infancy. The survey targeted a diverse group of professionals, including managers, architects/designers, manufacturers, suppliers, engineers, contractors, facility managers and CE experts from the large enterprises and SMEs worldwide to collect relevant research information. The structured questionnaire was distributed to 300 participants and received 109 valid responses over a six-month period. Findings The study findings reveal that “Developing a market for circular materials and products” is a key success factor for CE adoption. Conversely, the most significant failure factors are “Limited market demand for secondary or recycled materials” and “Reluctance to use recycled products due to perceived quality concerns”. The results further highlight that successful CE implementation leads to greater conservation of natural resources, a reduction in greenhouse gas (GHG) emissions, improvements in public health, increased promotion of recycled materials, and enhanced regulatory compliance. Additionally, the analysis identifies artificial intelligence (AI), the Internet of Things (IoT), blockchain, vision-based robotic systems and digital twin as the most prominent technologies playing a crucial role across all stages of the CE adoption framework. Research limitations/implications The study is limited by its sample size, as CE adoption in the C&D sector is still in its early stages, making it challenging to collect extensive data. Non-parametric methods were used for analysis. Future research should incorporate larger and more geographically diverse samples to explore cross-regional variations and enable parametric analyses for deeper insights. Practical implications The findings provide actionable insights for managers, planners, decision-makers, and researchers to understand the critical success and failure factors before implementing CE within their organizations. Additionally, the study helps convince top management of the benefits of CE adoption by presenting a comprehensive overview of its advantages. Furthermore, the research offers guidance to decision-makers in selecting the most appropriate Industry 4.0 technologies for each stage of the CE adoption framework. Originality/value This is the first global empirical study that integrates success factors, failure factors, and benefits of CE adoption in the C&D sector while examining the application of Industry 4.0 technologies across all stages of the CE adoption framework. The research contributes to both theoretical and practical understanding, offering a strategic roadmap for effective waste management in the C&D sector.

PurposeTraditional supply chain arrangements have failed to keep up with escalating customer demands and breakthrough innovations. The way forward is a flexible yet innovative network that leverages ecosystem partners and digital tools to unlock new agility. The paper aims at identifying and analyzing numerous critical success factors (CSFs) that may improve the efficiency of a digital supply chain.Design/methodology/approachTwelve CSFs are identified in this paper through an extensive literature survey. Expert opinion has been considered and the hierarchical structure built using total interpretative structural modeling (TISM) which highlights the interdependencies between these CSFs. Cross-impact matrix multiplication (MICMAC) is used to determine the driving and dependence power of each factor.FindingsThis study identified 12 CSFs through an extensive literature survey. The ISM model resulted in six different levels beginning from redesign organization at the bottom of the structure. The TISM model explained why redesigning the organization is pivotal to bringing about novel agility in the supply chain. MICMAC analysis confirmed that the following enhanced the success of a digital supply chain: Sales and Operation Planning Strategies, Strategic Sourcing Techniques, Smart Manufacturing Processes and Warehouse Management.Research limitations/implicationsVarious other components contributing to the 12 CSFs identified in this paper may be discovered and detailed in future research. Additionally, further research is required to expand the existing technology-based services structural model to a more empirical form.Practical implicationsThis study offers a comprehensive but not exhaustive list of CSFs essential to digital supply chain growth. It will enable market experts and leaders to concentrate on key factors leading to tactical decisions and maximum value for firms.Originality/valueThe paper seeks to add to the body of knowledge on real digitally-led supply chain transformation, which is still in its early stages. This study is one of the first, if not the first, to examine success factors critical to the improvement of the performance of the supply chain. It lays the foundation for further research in this field.

Purpose – The purpose of this paper is three pronged. First, to review the existing critical success factors (CSF) literature in the context of supply chain management (SCM). Second, to analyze the occurrence frequency of every possible CSF in SCM literature. Third, to identify the “vital few” and the “useful many” CSF that are harmonized across the SCM field. Design/methodology/approach – A time-specific and term-sensitive literature review technique is undertaken to generate a list of possible CSF in SCM. The review yielded 55 papers, but only 26 empirical CSF papers were selected for analysis as the reliability and validity of the factors had been rigorously tested. Consequently, a Pareto analysis approach was applied to trace the CSF frequency of occurrence in SCM literature. By performing a Pareto analysis, this present study is able to identify and categorize the “vital few” and “useful many” CSF that are consistent throughout various fields of SCM. The review and results are tabulated and a Pareto diagram has been constructed to provide a summary of findings. Findings – Out of the 26 selected empirical papers, 25 potent CSF in SCM literature have been extracted. From the Pareto analysis, nine CSF represent 80.68 percentage of occurrence which is regarded as the “vital few” CSF in SCM. The remaining 16 CSF represent 19.32 percentage of occurrence and is regarded as the “useful many” CSF in SCM. The nine “vital CSF” are immensely important, because in order to achieve supply chain and operation success, one must recognize the few vital factors that are responsible for the larger impact onto the industry compared to the other 16 “useful many” CSF. Practical implications – The study offers some sense of assistance to SCM managers in highlighting the vital few CSF that matter most, regardless of their nature of SCM fields. Thus, saving their energy, time, and resources in determining the critical pieces of information. For academicians, this study provides a platform for future SCM CSF research and the results could aid researchers in developing the research instrument. Originality/value – This study is the first attempt to apply Pareto analysis for SCM CSF studies and critically analyzing a wide range of SCM CSF literature. The result could allow supply chain managers to focus on the internal factors, as it could implicate the external factors, and is vital for sustainable supply chain operation, plus, it could stimulate potential researcher opportunities in linking SCM CSF and firm performance.

PurposeEnvironmental sustainability has become a primary factor for organisations to compete globally. Stakeholders' involvement with necessary commitment at the right stage of supply chain management (SCM) plays a vital role in development of green supply chain. This paper aims to explore the involvement aspect of stakeholders towards greening of the supply chain. The purpose of this paper is to identify the critical success factors for stakeholder involvement in development of green supply chain and develop use cases for managers and practitioners planning to implement recent technologies to support stakeholders' involvement.Design/methodology/approachAfter a thorough literature survey and interviews with experts from industry and academia, the factors for involvement of stakeholders for greening the supply chain were identified. A survey-based research has been used to collect primary data for effective people involvement in development of green supply chain. The decision-making trial and evaluation laboratory method is used for ranking the critical success factors. Effective implementation of success factors using merits of blockchain and internet of things (IoT) technologies are discussed. Use cases are developed for practitioners for using a blockchain IoT-integrated architecture.FindingsThe results show that criterion C21 (cooperation with buyer for green initiatives) is the most important for green supply chain, and criterion C5 (global customers) has least effect on greening the supply chain. Involving stakeholders in the green product design ensures improved efficiency of the supply chain. Merits of technologies like blockchain and IoT may be reaped successfully for incorporating critical success factors to develop green supply chain.Research limitations/implicationsThe research can further be extended by developing the research model with hypothesis and conducting a survey for validation. Automobile industry use cases are considered for this research, and it may be further developed for different industry sectors like process industries, service, etc.Practical implicationsManagers can make use of these 22 critical success factors and capabilities of the blockchain IoT-integrated architecture to successfully involve stakeholders. Practitioners/managers can dramatically change SCM with respect to the response speed, accuracy of decision-making, data acquisition, data storage and data accessibility, transparency, trust-building, opportunity of participation, communication quality, freedom in payment based on blockchain IoT-integrated architecture. Preventing pollution and converting the enterprises into green and sustainable organisations have created lot of concerns worldwide. This research addresses the issue of green initiatives and the role of stakeholders in improving the green status of industry.Originality/valueThough there is research on involving suppliers and customers in the supply chain activities, there is a significant delay in integrating human resource management in the supply chain. This research proposes integration of stakeholders using recent technologies for green supply chain. Use cases developed for the automobile industry gives path to future research in this domain.

This paper seeks to guide supply chain managers regarding critical success factors (CSFs) by examining decision-making themes associated with effectiveness. It builds on previous theoretical and operational perspectives relating to CSFs for supply chain management. The research uses a quantitative survey instrument informed by responses from 303 supply chain decision makers. This enabled the identification of 7 key clusters from 48 variables which are directly linked to supply chain efficiency by applying Principal Component Analysis. CSFs are somewhat neglected in the supply chain literature and to address this, an evidence-based 7Vs framework is proposed, incorporating CSFs to aid the successful operation of supply chain performance. The results suggest that managing CSFs improves supply chain efficiency and performance, whilst assisting organisations in attaining a competitive advantage. This research takes a holistic view of organisations’ operational efficiency and contributes to the evidence base for successful operation of supply chains utilising CSFs.

Purpose The construction industry has an intricate and constantly evolving supply chain (SC) that includes multiple stakeholders and processes. Enhancing SC resilience (SCR) is essential for promoting industry expansion and competitiveness. The SCR has attracted considerable interest because of the increasing worldwide challenges and threats facing SCs. This study introduces a conceptual framework for recognizing and classifying resilient supply chains’ critical success factors (CSFs) in sustainable construction. Design/methodology/approach This research employs a sequential mixed-methods approach, combining qualitative and quantitative analyses. Initially, an extensive literature review and expert consultations were conducted to identify potential CSFs. The fuzzy decision-making trial and evaluation laboratory (DEMATEL) method was then applied to classify these CSFs into cause-and-effect groups. To further analyse the interrelationships among the CSFs, interpretive structural modelling (ISM) was utilised, establishing a hierarchical framework. This integrated methodology provides a comprehensive understanding of the CSFs’ relative importance and their driving and dependence power, facilitating targeted interventions for enhancing supply chain resilience in the construction sector. Findings This integrated methodology establishes a hierarchical ranking of CSFs across five levels by revealing their causal interrelationships. The study addresses crucial SCR issues and provides actionable insights. The 17 finalized CSFs have 12 causal and five effect factors. The “safety measures and guidelines” have the highest driving potential, whereas the “availability of standardized materials/equipment” and “skilled human resources” depend highly on causal CSFs. The findings will offer a detailed perspective to narrow the gap between unsustainability and sustainability by enhancing the resilience of CSC. Practical implications It offers a pragmatic framework for allocating resources and efforts to enhance the resilience of construction supply chains (CSCs). Policymakers can also use this study to create a more resilient SC for sustainable construction. Originality/value This study uniquely identifies and evaluates CSFs for SCR in the construction industry, providing a novel analysis of their driving power, dependence power and ranking. No previous studies have demonstrated such a comprehensive evaluation.

The aim of this study was to identify and analyse the key success factors behind successful achievement of environment sustainability in Indian automobile industry supply chains. Here, critical success factors (CSFs) and performance measures of green supply chain management (GSCM) have been identified through extensive literature review and discussions with experts from Indian automobile industry. Based on the literature review, a questionnaire was designed and 123 final responses were considered. Six CSFs to implement GSCM for achieving sustainability and four expected performance measures of GSCM practices implementation were extracted using factor analysis. interpretive ranking process (IRP) modelling approach is employed to examine the contextual relationships among CSFs and to rank them with respect to performance measures. The developed IRP model shows that the CSF ‘Competitiveness’ is the most important CSF for achieving sustainability in Indian automobile industry through GSCM practices. This study is one of the few that have considered the environmental sustainability practices in the automobile industry in India and their implications on sectoral economy. The results of this study may help the mangers/SC practitioners/Governments/Customers in making strategic and tactical decisions regarding successful implementation of GSCM practices in Indian automobile industry with a sustainability focus. The developed framework provides a comprehensive perspective for assessing the synergistic impact of CSFs on GSCM performances and can act as ready reckoner for the practitioners. As there is very limited work presented in literature using IRP, this piece of work would provide a better understanding of this relatively new ranking methodology.

PurposeExisting models of critical success factors of software projects have less concentration on communication, team, project management and product related factors. Hence, the purpose of this paper is to develop a conceptual model of critical success factors (CSFs) for software development projects, categorize the success factors, finding the factors in each category and highlighting the product, team, project management and communication factors as important categories of success factors for software projects.Design/methodology/approachA conceptual model and seven categories of success factors comprising a total of 80 success factors for software development projects were identified based on the thorough literature review. These 80 factors are collected based on their importance to software projects and their repeated occurrence in the literature related to CSFs. Based on the occurrence of the success factor in the literature, each category comprising top five success factors are identified as critical success factors for software projects. Based on these seven categories of success factors a conceptual model was developed.FindingsA total of 35 CSFs from seven CSF categories are identified from secondary research of the CSFs for software development projects. The identified CSFs include communication in project, top management support, clear project goal, reliability of output, project planning, teamwork, project team coordination, quality control, client acceptance, accuracy of output, reduce ambiguity, maximize stability, realistic expectations and user involvement. Project management, product, team and communication factors are identified as important categories of success factors for software projects.Research limitations/implicationsDifferent categories of critical success factors such as product, project management, team and communication, which were not highlighted or categorized earlier in the literature are discussed in this current work.Practical implicationsThis research is definitely useful for organizations working on software projects. The project managers working in the industry can benefit from the mentioned critical success factors and the categories of factors by concentration on them while planning and executing software projects.Originality/valueThe conceptual model, categorization of CSFs, identifying 35 CSFs for software projects and highlighting product, team and communication factors are major contributions of this research work.

The present age is moving through Industry 4.0 with massive technological developments. Supply chains have become digital, keeping sync with consumer demands and preferences. The recent pandemic has reinforced the need of embracing digital technologies in managing supply chains effectively. Therefore, it is necessary that supply chains adopt 5G mobile technologies. In this regard, the present study aims to discern the critical issues for the successful adaptation of 5G technologies for supply chain management (SCM) in developing countries such as India. The success factors for the adaptation of 5G in Indian supply chains are derived from the discussions made in the related past work regarding the challenges of implementing 5G technology. Then, the listed factors are finalised through initial rounds of face-to-face discussions with a focus group of five experts. Then, a q-rung-orthopair-fuzzy (qROFS)-based rating scale is used to rate the success factors. A new qROF-weighted-neutrality-average (q-ROFWNA)-based full-consistency method (FUCOM) approach for multicriteria decision-making (MCDM) problems involving group decision making is utilised to find out the critical success factors. Based on the comparative analysis of 17 success factors (grouped into four main factors), the spectrum availability, awareness of technology and usage, the development of supporting technologies and smart cities, and skill development are found to be the top five critical factors for the successful adaptation and implementation of 5G technologies in SCM. We further carry out a sensitivity analysis and validation test and observe that our model provides a reliable and stable solution.

PurposeSupply chain finance (SCF) has become a vital ingredient that fosters growth and provides flexibility to the global supply chain. Thus, it becomes essential to understand the factors that contribute to the success of the supply chain finance ecosystem (SCFE). This study aims to identify the critical success factors (CSFs) for the development of an efficient and effective SCFE. Based on their characteristics, the study intends to classify the factors into constructs and further establish a hierarchical relationship among the CSFs.Design/methodology/approachThe study is based on empirical data collected from 221 respondents based on administered questionnaires. Exploratory factor analysis (EFA) is carried out on 16 selected factors (out of 21 proposed factors) based on the feedback of the experts and the factors were classified into four constructs. The total interpretive structural modeling (TISM) model was developed by identifying and finalizing CSFs of the SCFE. The model developed a hierarchical relationship between the various factors.FindingsThe study identified significant CSFs for the efficient and effective SCF ecosystem. Four constructs were developed by analyzing CSFs using the EFA. The finalized 16 CSFs modeled through the TISM and further hierarchical relationship established between the CSFs concludes that governmental policies and sectoral growth are the strongest driving forces and financial attractiveness is the weakest driving force. Based on the CSFs and the constructs identified, it was found that for the success of the SCF ecosystem, the existence of an economic ecosystem provides a facilitating framework for the overall development of the SCFE. Also, the trustworthiness among the partners fosters better relationships and results in financial feasibility and offers business opportunities for all the stakeholders.Practical implicationsThis study will help the SCF partners across the globe understand the CSFs that ensure development of mutually beneficial SCF ecosystems and provide flexibility to the supply chain partners. The CSFs would provide insights to the policymakers and the financial intermediaries for providing a conducive environment for the development of a better SCF ecosystem. Also, the buyers and sellers would understand the CSFs that would develop better relationships among them and ultimately help in development of business across the globe.Originality/valueThe study identifies the CSFs for the SCF ecosystem. The study ascertains the significant factors and classifies them into clusters using EFA. Unlike the literature available, the paper develops the hierarchical relationship between the CSFs and develops a model for an efficient and effective SCF ecosystem.

The main goal of this research is to examine and then prioritize the critical success factors (CSFs) and delay reasons across the project management implementation stage. The study adopted the qualitative approach to introduce a full classification of the CSFs and delay reasons in project management. A total of 44 articles were reviewed to mine the various CSFs and delays based on conclusions of previous literature. This review leads to define a matrix of factors that are aligned with the project management in the context of the Jordanian construction project. Besides, the questionnaire instrument was designed based on outcomes of the critical analysis of literature; this instrument was administrated to a sample of 198 respondents across 20 Jordanian construction projects. The study sample entailed project managers, engineers, and senior department heads who were asked to assess the relevance and importance of the extracted CFSs. The questionnaire instrument was designed based on a 5-points Likert scale. Further, the data analysis was conducted based on the means values of the responses. The literature review resulted in categorizing the factors into five groups, namely, human’s related factors, organizational and managerial, material factor, project-related factors, and the external environment and stakeholders’ factors.
 
 This research applied a taxonomy approach to classifying the mean values throughout three ideas, namely, the classification of the major success factors and delays, the exploration of the sub success factors and delays within each significant factor, and last the exploration of the most critical sub success factors and delays regardless of the significant factor they are linked to this group. According to the analyses results, the major success factors were evaluated based on priority ranking, and the results showed that the projects related factors group was the most crucial motive of either success or delays. Still, human-related factors were the least important factors group; however, the “coherent team.” was the most sub factor evaluated. For the organizational and managerial sub-factors, the functional manager support was the most evaluated subfactor. Last, the materials sub-factor of the availability of materials was ranked as the most subfactor evaluated.