Abstract
We provide a short outline of Bat'a-system management principles as a contribution to the ongoing search for world-class management systems and managerial excellence in general. It appears that Bat'a-system, being both European and American in its origins and being based on labor and knowledge integration (rather than division and specialization), represents a candidate management system of uncommon appeal. More, Bat'a-system is not based on theory but rooted in practical experience of unprecedented performance, quality and business success. The Bat'a-system experience leads directly to modern theory of process-oriented quality management, based on high-technology support and decision-making autonomy of employees.
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