Abstract
As a way to reduce informational asymmetry and ensure reliability and reliability of accounting information, auditing gained notoriety. However, there is some disagreement in the literature about their roles and responsibilities, this disagreement comes especially from the function performed and what is expected by society. Therefore, this research aims to analyze the perception of the role of external audit based on the confrontation of the concepts of accounting standards and public opinion. This research is characterized as descriptive and quanti-quali when analyzing information collected through 501,533 tweets published between 2007 and 2020 that contained the word “audit” by users whose profile language is Portuguese. The results obtained, despite not clearly identifying the phenomenon of Audit Expectation Gap, suggest that most users who tweet about the audit do so by discussing the audit in relation to public resources and aspects of a political nature. it reinforces the lack of understanding of the real functions performed by the audit. This study contributes by exploring the concept of Audit Expectation Gap in the Brazilian context, providing evidence about the expectations generated by public opinion about the auditing profession in the social media environment, where comments are generated spontaneously by users.
Highlights
The accelerated development of organizations, both in number and complexity, resulted in the segregation of ownership and control of capital, generating a new organizational structure and a new format of resource management, and as a result of these a new system of relations, the agency conflict
This study contributes by exploring the concept of Audit Expectation Gap in the Brazilian context, providing evidence about the expectations generated by public opinion about the auditing profession in the social media environment, where comments are generated spontaneously by users
We chose to use social media for data collection due to the lack of a defined target audience, and the choice was due to the great popularity, availability of opinions and, according to Soares and Recuero (2017), because it is a space for the construction of public opinion
Summary
The accelerated development of organizations, both in number and complexity, resulted in the segregation of ownership and control of capital, generating a new organizational structure and a new format of resource management, and as a result of these a new system of relations, the agency conflict. A tool for reducing information asymmetry is the hiring of an audit, as a form of external support for the adoption of Corporate Governance measures (Mendes & Oliveira, 2018). It is evident that the hiring of external audit services has become an effective measure in the search for the prevention and resolution of the agency conflict. This is because, in line with Castro, Vasconcelos and Dantas (2017), the work of the auditors is directly related to the need for users of the demonstrations to make decisions in an environment of trust and credibility. The audit aims to reduce informational asymmetry, making the information disclosed more reliable, besides reliably reflecting the patrimonial situation and the performance of the entities
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