Abstract
Workplace bullying experienced by clinical nurses is associated with burnout, a factor that threatens the quality of nursing care and patient safety. This study examined the association of workplace bullying with burnout, professional quality of life, and turnover intention among clinical nurses. A descriptive cross-sectional study was conducted using a structured questionnaire. Data were collected from 324 nurses and were analyzed using t-test, one-way analysis of variance, and multiple regression. Controlling for the general characteristics of the participants, workplace bullying had a significant association with emotional exhaustion (B = 0.29, p < 0.01) and depersonalization (B = 0.15, p < 0.01) among the subdomains of burnout, compassion fatigue among the components of professional quality of life (B = 0.15, p < 0.01), and turnover intention (B = 0.05, p < 0.01). Thus, preventing workplace bullying is important to reduce clinical nurses’ burnout and turnover. The role of nursing leadership is crucial to develop interventions that reduce workplace bullying and successfully create a professional, nurturing, and supportive work culture.
Highlights
Workplace bullying has been a serious social issue since the early 2000s, with numerous studies conducted on the subject
This study used a descriptive cross-sectional design to identify the association of workplace bullying with burnout, Professional quality of life (ProQoL), and turnover intention among clinical nurses
The present study is noteworthy in that it confirmed that workplace bullying had a significant effect on emotional exhaustion and depersonalization among the subdomains of burnout, on compassion fatigue among ProQoL, and on turnover intention
Summary
Workplace bullying has been a serious social issue since the early 2000s, with numerous studies conducted on the subject. Constant exposure to stressful situations caused by workplace bullying is associated with an increased risk of hypertension and heart disease [7], and may lead to physical problems (e.g., physical discomfort, fatigue, and angina) [8,9] and to mental health issues (e.g., anxiety, depression, and posttraumatic stress disorder) [10]. Studies have shown that workplace bullying might cause job-related problems such as decline in job satisfaction, productivity reduction, poor job performance, burnout, and increased turnover intention [11,12].
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
