Abstract
Aim: To find out opinion of hospital management staff on impact of accreditation standards on management of medical entity. Material and methods: The study was conducted from March to April 2021 in one of hospital in Lodz. A total of 22 people (management, heads of hospital wards, heads of departments and ward nurses) were invited in the study, 16 people competed the questionnaire and submitted it for analysis. The study was conducted using the questionnaire, which was built of 19 quantitative and qualitative questions. Results: In opinion of the respondents, the most often used accreditation areas in management process are standards in area of Care Continuity, second in area of Patient Rights, and third in area of Patient Care. The majority of the respondents rated highly and very highly impact of the used standards on their management activities. Active participation of the process of continuous improvement of accreditation standards was confirmed by 12 respondents. In opinion of 11 respondents, the implementation and maintenance of accreditation standards affects the effectiveness of management tasks, while 5 people don’t agree with this influence. In the same way the respondents assessed impact of the implementation of accreditation on the quality and safety of provided health services (11 people indicate correlation; 5 people have a different opinion). Twelve out of sixteen respondents confirmed and justified that accreditation is needed in hospital. Conclusion: In opinion of the respondents performing managerial functions, the process of maintaining and continuous improvement of individual accreditation standards is understood and desirable among the management staff of the hospital.
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