Assessing on-the-job trainees' proficiency in office productivity tools: An investigation of training needs and strategies

Abstract

This study aimed to assess the office productivity tool proficiency among on-the-job trainees in a public higher education institution in Nueva Ecija, Philippines. Descriptive research was utilized and a self-made instrument developed. It was properly reviewed and revised to ensure valid and reliable results. Findings showed a disparity in the number of male and female respondents, with Web Systems Technology being the majority specialization and smartphones being the most commonly used gadget. Although the majority of the respondents had no formal office productivity tools training, they exhibited intermediate proficiency levels in document processing, spreadsheet, presentation, publication, collaboration, and online digital content creation applications. Notably, only a few respondents had advanced skills. A skills training template was designed as a result of the study, and recommendations were provided for future academic endeavors.