Abstract

BackgroundThis paper explores elective surgery patients’ and family members’ needs during the perioperative period, in a specialized hospital in Saudi Arabia. Needs are influenced by context and could differ from a setting to another.MethodsTwo questionnaires, one for the patient group and the other for the family member group, were adopted from a previous similar study. The participants were asked to rate the importance of each need and how much it was satisfied. Data were collected in 5 weeks. Descriptive statistics were used to determine the average rate and standard deviation of each item.ResultsPatients highly rated the need for adequate symptom management in the recovery area. Family members highly rated the importance of being informed if the surgical procedure is taking more time than expected and communicating with the surgeon after the procedure.ConclusionSystematically involving the family member in the perioperative care of the patient is advantageous. However, interventions and extent of involvement of the family member to the care of the patient would have to be adapted according to the cultural context.

Highlights

  • This paper explores elective surgery patients’ and family members’ needs during the perioperative period, in a specialized hospital in Saudi Arabia

  • The study was conducted in the perioperative administration at King Abdullah Medical City (KAMC), Makkah, Saudi Arabia

  • The majority of patients and accompanying family members reported that they had not received any information before coming to the hospital about where to park, items to bring to the hospital and the location of the family waiting area

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Summary

Introduction

This paper explores elective surgery patients’ and family members’ needs during the perioperative period, in a specialized hospital in Saudi Arabia. The perioperative time is a stressful period for both the patient and the family member (Leske 1993; Mark 2003). Understanding their prioritized needs is essential to improve their experience. Because prioritized needs and satisfaction factors differ culturally, it is important to explore them in local settings (Halligan 2006). The conflicting cultural values and ambiguity of family member boundaries to expatriate nurses was an impetus to explore cultural competence in healthcare in Saudi Arabia (Almutairi et al 2015). The studies on cultural competence raised the importance of a family-centred approach in healthcare in Saudi Arabia (Almutairi and Rondney 2013)

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