Assédio moral no trabalho e estratégias organizacionais no contexto do Instituto Federal Catarinense

Abstract

Moral harassment in the workplace is a contemporary issue which is gaining increasing importance in society. Briefly, it can be defined as inappropriate behavior at work which can lead to serious consequences for the individual, for organizations and for society as a whole. Within this context, the aim of this research is to examine the management strategies at Instituto Federal Catarinense to raise awareness regarding moral harassment and prevent its occurrence in educational and administrative spheres. This research is qualitative, guided by the interpretive paradigm, and is part of the group of exploratory research. The investigation strategies comprised bibliographic, documentary research and case study methods. This research was developed at Instituto Federal Catarinense. The documentary research was carried out between 2014 and 2018 through access to information and documents published on the institution's pages. The in-person interviews were conducted with eight employees of the institution in 2019; the data and information obtained were examined using Bardin's content analysis. Analysis of the data showed that the management strategies used to deal with moral harassment at Instituto Federal Catarinense are specially developed by the Internal Affairs, the Ethics Committee and the Ombudsman. It was concluded that, despite improvements identified by the interviewees, it is still necessary to further develop an awareness-raising policy on moral harassment in the workplace for all employees of the institution.