Abstract
Human resources information systems have enhanced monitoring, documenting, and recording functions for organizations, and consequently have accelerated swift completion of routine processes. This change demonstrates the critical impact of adopting and using advanced technology such as artificial intelligence in the human resources function; in multiple functional gamut's, particularly in recruitment. This manuscript presents a scoping review of academic articles on the impact of adopting and using artificial intelligence in the human resource management function. The current review draft considered a total of 653 academic articles and aggregated review of 35 articles to present a classification framework with three distinct dimensions: artificial intelligence-enabled human resources benefits, challenges, and functionalities. Implications for future research and their directions are identified in the areas of value-added human services for decision-making, security, and privacy for customer and organization data, monitoring features, and creative IT service delivery models.
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