Abstract
Artificial Intelligence (AI) enabled tools have increasingly becoming popular in our societies and are increasingly being used by students and practitioners, among others. Within corporations, numerous different applications have been identified where AI-enabled tools have been applied with different levels of success. In this article, we explore the pros and cons of using AI in performance management (PM). We draw upon the practitioner literature to summarize the current status of AI and AI-enabled tools. We also interviewed 8 HR professionals from around the world to learn about their experience(s) with the tools and to gain an insight into the future. In doing so, we explore the various components of performance management systems (PMS) and discuss how each might be impacted by the use of AI. Finally, we discuss the pros and cons of such usage and make recommendations for organizations that are considering using AI or AI enabled tools in their PMSs.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
