Abstract
Abstract : The U.S. Army Research Institute (ARI) contracted with Booz-Allen & Hamilton to conduct an analysis of key issues that define the relationship between ARI and its stakeholders. There were four objectives: (1) Assess stakeholders' awareness of ARI's mission, roles, and capabilities; (2) Determine if ARI is providing the products and services needed by its stakeholders; (3) Evaluate stakeholders' satisfaction with ARI products and services; (4) Derive insights from the stakeholders to help ARI craft a proactive, long-term operational strategy. This report summarizes the methodology, findings, issues and recommendations resulting from the stakeholders analysis. Results were used as the baseline to develop a charter and agenda for the ARI Stakeholders Advisory Board comprised of Army military and civilian leaders.
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