Abstract

The study investigates options to support the reverse logistics for wholesalers in a company. This big company, which do not have the name presented in this paper aims to improve the process of returning unsold items. At the moment, the process contained several rework-related losses. Hence, in this study two methodologies have been applied. The VFT has been used to structure the problem considering the multiple objectives presented by the Decision-Maker, in special those that are considered by sporting multinational. Also, the FITradeoff method has been used to identify the alternatives that should compose the portfolio of options concerning the reverse logistics. The portfolio problematic has been applied since it has been desired to obtain the subset of option to support the problem, constrained by monetary resources. Using the VFT, ten alternatives which were evaluated in ten criteria have been defined, and support by the FITradeoff method. As result, the alternatives five alternatives have been selected to compose the portfolio.

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