Abstract
The objective of this research is to analyse smart technologies implemented in Croatian marinas and their impact upon the safety and service quality improvement, sustainability, and environmental protection, as well as energy consumption and operations optimisation. Key performance indicators and a definition of smart marina concept have been derived based on the smart port concept. The analysis has been conducted on a sample of 78 marinas in six different counties along the Croatian coast. Ultimately, the SWOT analysis has been performed in order to determine the advantages and disadvantages of introducing smart technologies in marina management. The results indicate that the Croatian marinas are undergoing a revolution in terms of facilitating booking management process and achieving greater safety and service quality, but still need to improve in the field of monitoring and controlling nautical tourism impact upon the environment.
Highlights
Marinas are the most valuable part and starting points of nautical tourism development
We have examined and analysed the smart technologies implemented in Croatian marinas across the Adriatic coast
Only the most significant Croatian marinas have been analysed in more detail, among which 22 marinas are operating the in the Adriatic Croatia International Club (ACI), the largest marina system in the Mediterranean and the leading Croatian nautical company, while remaining nine represent the most innovative Croatian marinas outside theACI
Summary
Marinas are the most valuable part and starting points of nautical tourism development. Associated issues arise, regarding operations, environment, energy, safety, and security (Bucak and Kuleyin, 2016). With an increase in nautical tourism demand, congestion occurs due to a greater number of vessels (especially in high season), causing delays in the arrival/departure of vessels at/from berths. If there is a lack of information sharing in the system, the marina management has to deal with operating errors. A larger number of vessels in the marina leads to higher environmental pollution (air, noise, waste, water) and an increase in energy consumption (electricity and water), resulting in higher costs for both the marina management and the vessel owner (Dragovic et al, 2016). Control, and supervision the activities in the marina are the key elements (Shin and Kim, 2014)
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