Abstract
This paper analyzes the feature of CallCenter,and designs a middleware to connet the callcenter to business system.According to the business characteristics of housing fund, an architecture model of the middleware is designed, and the function and process are described too, After the callcenter application is built, the operation data of the system are analyzed and further suggestions are given
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
