Abstract
Lean Six Sigma (LSS) is an effective methodology that aims to maximize shareholder value by improving quality, efficiency, customer satisfaction and costs. Continuous integration is the software engineering practice of rapid and automated development and testing. A case study presented in this paper demonstrates how LSS tools help software R&D teams to improve product quality and reduce development cost. The define, measure, analyze, improve and control (DMAIC) methodology is applied to develop an action plan to achieve continuous integration at an anonymous software R&D organization's LSS Green Belt project. The LSS implementation has had a significant impact on the financial performance of the organization. It is showed that the package continuous integration (PCI) success ratio (3 months average) increased from 27% to 74%, meanwhile an operational saving of approximately 56.87K Euro was reported from this project. Finally, some key success factors that are critical to the implementation of an effective Green Belt program are examined, and managerial implications are provided.
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